Customer Service Representative
Resume:
Orionna Miles
Augusta, GA *****
**************@*****.***
Skills
Beverage Preparation
Order Management
Food inspection
Table Bussing
Guest Engagement
Check payment processing
Cash Handling
Education and Training
June 2019
South Aiken High School Aiken, SC
GED
Summary
Experience
May 2021 - Current
Applebee's - Augusta, GA
Server
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
December 2022 - March 2023
Circle K - Aiken, South Carolina
Customer Service Representative
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Gathered customer feedback through surveys and used the data to improve customer service.
February 2022 - October 2022
Holiday Express And Suites - Augusta, GA
Housekeeper
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Changed bed linens and towels, tidied up rooms.
Sanitized all areas of the hotel lobby and public restrooms.
Maintained a clean linen closet by folding sheets neatly on shelves.
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