Call Center Representative
Resume:
Cavasi Gravely
Norfolk, VA *****
*****************@*******.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Housekeeper
Norfolk Health and Rehabilitation Center-Norfolk, VA July 2022 to Present
Dusting and polishing furniture and fixtures. Cleaning and sanitizing toilets, showers/bathtubs, countertops, and sinks. Maintaining a clean and sanitary kitchen area. Making beds and changing linens. Washing windows.
Call Center Representative
ADP-Norfolk, VA
December 2022 to June 2023
Responding to customer calls, listening to their concerns and solving problems. I handled both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. Receptionist
The Salvation Army-Norfolk, VA
January 2022 to November 2022
Answer, screen, and forward incoming phone calls and direct visitors to the right person or department. Maintain the office and keep all the office equipment in check as well as order any necessary office supplies. Responsible for maintaining office security and communicating with the security guards if needed.
Daycare Worker/Teacher
All Day Daycare & Learning Center-Virginia Beach, VA May 2021 to January 2022
• Monitor the children and ensure their safety.
• Teach social skills and perform some pre-kindergarten readiness instruction. Pet Bather
Doggstuff-Virginia Beach, VA
April 2020 to March 2021
responsible to properly prepare, bathe and finish pets by using humane practices and minimizing pet stress.
Teacher's Aide
Tarrallton Elementary School-Norfolk, VA
August 2019 to February 2020
• Provided assistance to teachers.
• I helped prepare teaching materials and supervise the children. Camp Counselor
YMCA-Norfolk, VA
May 2019 to August 2019
• Plans, leads, and implements camp programs for children.
• Provides high-quality educational and recreational opportunities and enjoyable experiences for camp participants.
• Supervises campers and ensures their safety, development, growth, skill achievement, and general well-being.
Babysitter
self-employed-Norfolk, VA
December 2017 to March 2019
• Temporarily cares for children while their parents or guardians are away.
• Ensuring the children are well fed and cared for. Education
Bachelors of Arts in Psychology
Norfolk State University - Norfolk, VA
August 2016 to Present
Associates in Psychology
Virginia Western Community College - Roanoke, VA
August 2014 to May 2016
High school diploma
Patrick Henry High School - Roanoke, VA
August 2010 to May 2014
Skills
• Cleaning Experience
• Custodial Experience
• Laundry
• Commercial Cleaning
• Babysitting
• Childcare
• Residential Cleaning
• Caregiving
• Nannying
Certifications and Licenses
CPR/AED
June 2017 to June 2019
Driver's License
Additional Information
I'm an extremely dedicated worker and I take pride in my jobs and professions. I'm punctual, courteous, and I'm highly respectful to my coworkers and customers. I'm dependable for any course of action. I'm a hard worker, quick learner, and team-player. I would be an honorable addition to your establishment.
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