Latasha Smith
347-***-**** ****************@*****.*** Brooklyn, NY
SUMMARY
Reputable professional brings strong phone speaking skills paired with experience connecting customers with products and services. Punctual and responsible individual polished in navigating computer systems and applications. Motivated team player committed to contributing to company success goals.
SKILLS
Multitasking
Conflict resolution
Good work ethic
Sanitation understanding
EXPERIENCE
Global Contact Services, Travel Planner, 7/25/2022-2/15/2024
Brooklyn,NY
Help clients book rides to and from destinations all around the 5 boroughs & of a mile in to Westchester County & Nassau County.
Find out where vehicles are located for clients.
Get rescue vehicles when needed
Obtain information from clients to assist in getting a reimbursement when taken a taxi authorization.
Childcare Provider, Self-employed, 2016-Current
Brooklyn, NY
Sanitized toys and tables to maintain clean, safe environment.
Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Assisted children in development of social, communication and problem-solving skills.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Used positive reinforcement and behavior modeling to instill discipline in children.
Caterer, Self-employed, 2012 - 2015
Verified safe and appropriate food temperatures and sanitary conditions of banquet and foodservice areas.
Accurately estimated amount of food to prepare for events.
Prepared dishes for catering events
Interacted with guests to obtain feedback on product quality and service levels.
Data Entry Clerk, New York Communities For Change, 2012 (6 months)
Brooklyn, New York
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Proofread and edited documents to correct errors.
Exceeded quality goals to support team productivity.
Completed accurate and efficient data entry and database updates to support business operations.
Crew Member, McDonald's, 2007 (2 months)
Brooklyn, NY
Wiped down tables and equipment, swept and refilled stock.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Packed fast-food products in approved containers, cups and bags.
Interacted pleasantly with guests to deliver quality customer service.
Cashier, Wendy's, 2005- 2006
Brooklyn, NY
Collected payments and provided accurate change.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments and issued receipts and provided change.
EDUCATION AND TRAINING
Food Handling Certificate, 2014
GED, 2011