Data Entry Office Manager
Resume:
Alisha Cruz
*.*******@*****.***
Objective
Seeking an Office Manager position with a company that will allow me to fully utilize my communication, organizational, and problem-solving skills in which I can excel in office management, and data entry to benefit the organization.
Profile
Experienced in Data Entry
Ability to direct complex projects from concept to fully operational status.
Goal-oriented individual with strong leadership capabilities.
Organized, highly motivated, and detail-directed problem solver
Proven ability to work in unison with staff, volunteers, and board of directors.
Ability to read and write in Spanish
Process and apply new skills and concepts quickly
Education
Dual Major/Human Service & Psychology /IDEAL Bachelor’s Degree Program
University of Bridgeport, Bridgeport, CT
General Studies/IDEAL Associate’s Degree Program
University of Bridgeport, Bridgeport, CT
May 2014
May 2012
CDA Credential Certificate ~ Early Childhood Education/Human Services
2001-2003
Relevant Experience
Exceptionally organized with documents, procedures and office work area.
Proficient typist.
Willingness to perform a variety of jobs as requested.
Takes initiative and can start/complete tasks with basic direction.
Ability to learn & follow instructions.
Excellent Computer knowledge. Proficient in Word, Excel, Outlook and Power Point
A team player
Exceptional phone skills
Energetic & Self Motivated
Strong Communication skills
Ability to Multitask and organize ongoing projects, looking for ways to become more efficient in completing tasks
Employment
History
Program Support Manager, Child First Program/Bridgeport Hospital ~ Bridgeport, CT
Overseeing day-to-day operations in the facility
Data Management and Quality Assurance
Responsible for management of electronic client record and multiple databases
Conduct regular chart monitoring for all active and closed cases and provide results to Clinical Director. Work with the Clinical Director to ensure all required data is entered for Medicaid billing
Coordinate the receipt and administrative processing of all in-coming referrals acting as program liaison to referral sources, including the Department of Children and Families. Collaborate with the Clinical Director in maintaining a waitlist and assigning families to teams. Document in the Child First client record, Manage Medicaid reimbursement, including data entry in hospital billing system. Collaborate with Clinical Director to problem-solve for denials and correct billing errors
Performing administrative duties
Assist the Director in preparing bi-weekly payroll.
Submit check requests in the YNHHS check request system
Assist the Director with financial audits
Participate in the onboarding and orientation of new employees
Using the various sources of program data, prepare regular reports for funders and stakeholders as well as the Director and Clinical Director.
Operations Assistant, Child First Program/Bridgeport Hospital ~ Bridgeport, CT
Operating the department to ensure that the business runs efficiently
Overseeing day-to-day operations in the facility
Improving business practices
Setting up meetings and interacting with customers
Performing administrative duties
Care Coordinator, Child First Program/ Bridgeport Hospital ~ Bridgeport, CT
Providing intense case management
Therapeutic services, community resources
Parent education and referrals for each client.
Family Case Worker, Total Learning Program/ ABCD ~Bridgeport, CT
Provided professional case management services for each client and connecting them with resources in the community.
2022-Present
2015-2022
2009-2015
2007-2009
References are available upon request.
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