Customer Service Representative
Resume:
A L E X I S WEST
S K I L L S
Excellent problem-solving skills.
High attention to detail, muti-tasking
Experience working in Customer Service
Excellent written and verbal communication
E X P E R I E N C E
Customer Service Representative Robert Half
09/2023-Present
Work in a Virtual Structured setting.
Provide the highest quality of Customer Service by phone day by day.
Assist with Webchat Messaging
Multitasking multiple client cases
Quality control
Call Center Experience
Front End Receptionist Robert Half 08/2022- 01/2024 Provided Administrative and Frontend support such as: Excellent Customer Service
Book Meetings
Meet, greet and scheduled appointment for clients. Prioritized task while staying focus on several projects simultaneously; diligently follows up on outstanding items.
Technology snapshot: MS Office- Excel, Word,
Powerpoint, Teams etc.
E D U C A T I O N
Bachelor’s Degree Current Full Sail University Entertainment Business
O B J E C T I V E
To obtain a rewarding customer
service position with an industry-
leading company.
Aewest@studen
t.fullsail.edu
VOLUNTEER
E X P E R I E N C E O R
L E A D E R S H I P
Service Leader- AmeriCorps-
Hands on Atlanta, Atlanta, Ga
08/2008-07/2011
• Planned and participated
in national events.
• Answered phones and filed
documents.
2
Associate of Applied Science 2008 Bauder College Fashion Design and Marketing
Dean’s List
Seamstress Self-employed 05/2007 - Present
Ensured Fair and Honest Elections
Protected the rights and privacy of every voter.
Worked in bi-partisan teams and rotated tasks
throughout Election Day.
Communicated with fellow Site Chair Coordinator, and Training Team
National Site Chair (Manager) Monroe
County 06/2022 - Present
Helped Managed Team through a successful
election.
Ensured Fair and Honest Elections
Protected the rights and privacy of every voter
Worked in bi-partisan teams and rotated tasks
throughout Election Day.
Communicated with fellow Site Chair
Coordinator, and Training Team
National Poll Worker Monroe County
10/2021-11/2021
Ensured Fair and Honest Elections
Protected the rights and privacy of every Voter
Worked in bi-partisan teams and rotated tasks
throughout Election Day.
Communicated with the Site Chairs,
Coordinator, and Training Team
Receptionist Path Stone Rochester, NY
8/2022
Meet and Greet Clients
Book Meetings
• Called multiple
organizations and received
grants for local events
3
Keep Organization
Mailing & sorting mail daily
Answering and forwarding phone calls
Make appointments
Sales Associate Ross Dress for Less, Smyrna,
Georgia 03/2012-6/2017
Assisted customers with merchandise, providing
correct answers to customers’ questions in a
Knowledgeable and polite manner.
Display a high level of honesty and integrity in
interacting with customers and associates.
Promoted credit and loyalty programs during
customer interaction
Ensured merchandise, cash and credit card
information, and confidential information are
safeguarded
Sales Associate Citi Trends, Atlanta, GA
03/2010-2/2011
Supported customers with merchandise,
provided correct answers to customers
questions in a
knowledgeable and polite manner.
Handled all cash, checks and credit cards
correctly and by company policy.
Explains our exchange/refund policies to
customers after transactions.
Service Leader AmeriCorps-Hands on Atlanta,
Atlanta, Georgia 08/2008-07/2011
Planned and participated in national events.
Called multiple organizations and received
grants for local events.
Answered telephones and filed documents at
the headquarter office.
4
Provided classroom assistance with after school
program students by providing homework
assistance, lesson plans, and testing
preparations.
Contact this candidate