Customer Service Sales Representative
Resume:
Ophelia Russell
**** ******* *****, *******, ******* 33511
***************@*****.***
Objective: Qualified customer service and sales representative with over 10 years of experience in these fields, also over 2 years in the medical insurance field. Education:
Gray Adult
2007-2008
Maldon High
1999-2004
Qualifications:
Outstanding written and verbal communication, presentation and sales skills. Ability to achieve long term goals and meet operational deadlines. Essential computer skills which include all Microsoft office programs. Capable of determining customer needs following call sequence according to company’s procedure. Experiences:
Walmart
2018-2020
Customer Sale Rep
Assist customers with all inquiries pertaining to products and services. Maintain high stock supply and merchandise products on sales floor. Assist customers with in store returns.
Maximus
2021-Present
CSR-DAUL-Claims
Accept inbound calls from customer regarding Medicare and Marketplace. Enrolled clients in new policy when open enrolled. Provide customers with account related information and claims. Make changes on accounts, data entry.
Skills: Microsoft outlook, Microsoft Word, Claims,PowerPoint, teams, Avaya systems, and NGD. References will be furnished upon request.
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