COLLEGE POINT, NY, *****
*************@*****.***
EVELYN GUILLEN
Seeking a job position where I can deliver great customer service and show my passion for health and wellness with others for the betterment of the company.
SKILLS
● Enjoys working in fast-paced environments
● Fluent in English and Spanish
● Multitasker/can maintain calm in stressful situations
● Great communication skills between customers and coworkers
● Can work in team
EXPERIENCE
Applebee’s, Elmhurst, NY — server/host
March 2022 - PRESENT
● Welcomed and greeted guests when they arrived at the restaurant and seated where they were most comfortable while following a seating rotation.
● Maintained a clean and neat environment for a pleasant experience for guests.
● Listened to guests' concerns to resolve their needs while working in a fast-paced environment.
● Delivered food, drinks, and excellent customer service with a smile to each table.
● Developed relationships with customers while having multiple tables at a time during rush-hour periods.
Dentist volunteer, Rego Park, NY — Volunteer
June 2022 - June 2022
● Spent most of my time assisting the dentist, as well as the dental hygienist with their operations and day-to-day tasks.
● Learn to use x-ray machines and the purpose of different tools and materials.
● Assisted the receptionist with making appointments and calling patients and insurance companies.
Target, Flushing, NY — Crew member
October 2021 - January 2022
● Spent most of my time in the back room, packing orders for customers, prepping fragile items to ship out, and keeping an organized back room.
● Assisted guests and delivered great customer service on the sales floor. T.J. Maxx, College Point, NY — sales associate
July 2021 - October 2021
● Assisted customers in the fitting room, disinfected high-touch items following COVID protocols.
● Kept an overall organized and clean environment for a great shopping experience for customers.
Wendy’s, Woodside, NY — Crew member
January 2021 - June 2021
● Teamed up with fellow crew members to keep the flow of food to ensure it is delivered in a fast and orderly manner.
● Consistently provided, professional, friendly, and engaging service to coworkers and customers.
● Listened and communicated with customers to resolve their complaints about incorrect orders.
● Worked in a fast paced environment, consistently going back and forth to get the job done right.
EDUCATION
Medgar Evers College, Brooklyn, NY — Pursuing nursing degree August 2024 - Present
Pursuing nursing degree
Queensborough Community College, Bayside, NY — Health Science A.S.
January 2023 - May 2024
Graduated with an Associates degree in Health Sciences. Pursuing bachelor's degree in Nursing.
Saint Francis Preparatory, Fresh Meadows— High School Diploma September 2016 - June 2020
AWARDS
Dean's list: Fall 2023, Spring 2024.
Honors roll: Spring 2024.