Customer Service Cold Calling

******************@*****.***

**** *. ********* • Chicago, IL 60651 •872-***-****

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RICARDO L. WEATHERLY

OBJECTIVE

To use my sales and marketing oriented skills in the best possible way for achieving the company’s sales goals.

EXPERIENCE

2014 - 2017 Grossinger Autoplex (Lincolnwood)

Sales Person

* Demonstrated automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.

* Representing the company at trade exhibitions, events and demonstrations.

* Negotiating the terms of a sales agreement and closing sales.

* Closed sales by overcoming objection(s); completed sales or purchase contracts; explain provisions; offer services, warranties and financing; collect payment and deliver automobile

* Following-up in-bound telephone enquiries, walk in prospects and emails enquiries.

* Arranging appointments via Internet Leads.

* Cold calling up qualified sales prospects.

2013 - 2014 JMS Direct Chicago, IL

Leader

* New hire training in and outside of field

* Teaching rebuttal skills to new hires

2018-2019 Zeigler Auto Group

******************@*****.***

4117 W. Kamerling • Chicago, IL 60651 •872-***-****

* Communicating with potential customers

* Utilized 5 step approach to customer acquisition

* Utilized negotiating skills in the 3 step system

* Field sales experience

2007 - 2008 God’s Touch Moving Chicago, IL

General Labor

* Provided quality customer service

* Loaded and unloaded freight for customers

* Assisted in packing of customers merchandise

* Maintained a clean and safe working environment

EDUCATION

2008 - 2009 Univeral Technical Institute Chicago, IL

* Automotive, Diesel and Indutrial Technical Training 2003 - 2007 Von Steuben M.S.C Chicago, IL

* High School Diploma

2006 - 2007 C.P.F.T.A Chicago, IL

* Chicago Police and Fire Fighter Training

REFERENCES

Christopher A. Johnson, MPH

Director of Operations - Compass Dental

773-***-**** cell

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