Customer Service Representative
Resume:
.
ARSHDEEP
KAUR
( A v a i l a b i l i t y : f u l l - t i m e )
CONTACT
***********@*****.***
Winnipeg, MB R2V 0P3
SKILLS
• Customer service excellence
• Analytical Thinking and Innovation
• Computer Proficiency
• Team leadership
• Organizational skills
• Interpersonal skills
• Communication Skills
• Critical thinking abilities
• Opening and closing procedures
• Scheduling expertise
LANGUAGES
• English
Fluent
• Punjabi
Native
• Hindi
Bilingual
PROFESSIONAL SUMMARY
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. EXPERIENCE
Counter Clerk
EVRAZ North America, Inc. – Winnipeg, MB
• Closing sales, issuing receipts, and collecting payments.
• Maintains paper and electronic records.
• Promoting and selling products
• Performs inventory checks.
September 2023 - January 2024
Front Counter Staff
Tim Hortons, Beausejour, MB
• Greet customers and provide exceptional customer service.
• Accurately take customer orders and process payments using a cash register.
• Prepare and serve food and beverages in a timely manner. March 2022 - June 2023
Shift Supervisor
Tim Hortons, Mississauga, ON
• Monitor, Plan and observe the day-today activities of employees, co-ordinates breaks, and keeps management informed of area activities and significant issues.
• Completes opening, daily and closing procedures/checklist in accordance with company policies.
• Operators cash registers and voids transaction as needed. March 2021 - January 2022
Customer Service Representative
Go Logistics, Toronto, ON
• Manage large amounts of incoming phone calls.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Performed data entry tasks accurately and in a timely manner. EDUCATION
August 2022
General Business in Business and Technology
St. Clair College of Applied Arts and Technology, Windsor, ON
. References available upon request.
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