Customer Service Retail Sales
Resume:
LISA
PARRISH
**************@*****.***
Evergreen, AL 36401
Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Expert retail sales professional offering [Number] years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
PROFESSIONAL SUMMARY
McDonald's - Cashier Manager
Evergreen, AL • 09/2021 - Current
WORK HISTORY
Quickly and accurately counted drawers at start and end of each shift.
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Built positive relationships with customers to increase repeat business.
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Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
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Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
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Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
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Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
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• Monitored areas for security issues and safety hazards. Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
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Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
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Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
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Trained team members in successful strategies to meet operational and sales targets.
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• Returned change and currency and processed debit and credit card Reid State Technical College
Evergreen, AL • 05/2003
Associate of Applied Science:
Business Administration
EDUCATION
payments with [Number]% accuracy rate.
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