Customer Service Engagement
Resume:
Chloё Long
**** ******* **. ********, ** 318-***-**** ***********@*****.*** Age: 22
Education
Louisiana State University Aug 2020 - Aug 2024
● B.S. Allied Health Science
● College of Human Sciences & Education
● Dean’s List 3.5 GPA
● Black Scholars Program
● 50+ hours community service Habitat for Humanities Homeless Shelter
● Biology & Physics hands on lab experience throughout all four years Experience
Legacy Dance Studio
Dance Instructor Aug 2016 - May 2020
● Dance company member for 10+ years, performing at showcases, competitions, and events
● Proficient in several dance styles including ballet, jazz, tap, hip hop, contemporary, and modern
● Extensive experience in choreography, stage performance, and perfecting dance techniques
● Plan lessons and define curriculum for different dance styles
● Evaluate student performance based on curriculum while establishing Parent/Teacher relationships to reveal progress
● Incorporate different teaching techniques across varying skill levels to ensure confidence in all students
Marshall’s (TJX Companies)
Sales Representative Oct 2021 - May 2024
● Provided excellent customer service by assisting customers with product selection, inquiries, and returns to ensure a positive shopping experience
● Operated cash registers efficiently, processed regular and online transactions, and handled funds according to store policies
● Resolved customer complaints promptly, while aiming for customer retention and satisfaction
● Maintained a clean and organized sales floor, verifying merchandise displays were attractive and easily accessible to customers
● Collaborated with team members to achieve sales goals and maintain high standards of service References
Terry Jackson
Legacy Dance Studio
Owner & Director
***********@*****.***
Yolanda Joe
Marshall’s TJX Company
Store Manager
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Betty Ragsdale
JP Morgan Chase Bank
Technology & Cybersecurity Operational Risk Management
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