Customer Service Representative
Resume:
Delbert Patterson
Omaha, NE *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
North End Teleservices-Omaha, NE
August 2023 to Present
I help consumers fill out their applications for healthcare Customer Service Representative
Marriott hotel Reservations-Omaha, NE
August 2022 to Present
I make reservations for customers help customers setup their accounts also help with any rewards and offers they have questions about
Customer Service Representative
DialAmerica-Omaha, NE
March 2022 to May 2022
Schedule appointments and emailed schedule appointments to customers Customer Service Representative
Oriental Trading Company-Omaha, NE
December 2021 to February 2022
Placed orders for customers shopping online
Customer Service Representative
Direct Patient Logistics-Omaha, NE
July 2021 to November 2021
Schedule hospital transfer for patients and connected doctors and nurses for conference calls Customer Service Representative
North End Teleservices-Omaha, NE
April 2021 to June 2021
Assisted customers with online rental and purchasing of textbooks. Sending out shipping labels for customers returning their rentals
Helped with website information showing customers how the site works and directing to correct managers to contact
Customer Service Representative
MediaCom-West Des Moines, IA
September 2020 to February 2021
Assisted customers having issues with their service from cable TV to internet and phone. Upsales on new products and took payments for balances on accounts Customer Service Representative
Timberline Total Solutions-Omaha, NE
August 2020 to September 2020
Serviced customers who called in relocating to another address or state. Assisted with adding plans to their services on their account Customer Service Representative
PayPal-Omaha, NE
January 2018 to June 2020
. Inbound calls handling disputes and claims from customers
. Assisted customers with gaining access to their accounts when the account was in a limited status.
. Identified fraudulent activities, and placed accounts in a limited status for customer protection
Education
High school diploma in General Studies
Northwest High School - Omaha, NE
August 1998 to May 2002
Skills
• Customer service
• English
• Purchasing
• Upselling
• Inventory Control
Contact this candidate