Customer Service Data Entry

Autumn Gibbs

Milan, TN *****

*************@*****.***

+1-270-***-****

Highly qualified, with 15+ years experience, with goal oriented, in customer service and social business settings. Im passionate and motivated also very reliable. Authorized to work in the US for any employer

Work Experience

Tax Preparer

Self-Murray, KY

January 2000 to Present

I help about four of my family member prepare there taxes with turbo tax each tax season. Machine Operator

Milan Box-Milan, TN

January 2023 to July 2024

Make sure all of my team is doing their job correctly and efficiently, keep the line running smooth make sure there's no problems knock my own buttons fix minor problems. Do end of day paperwork Customer Support Representative

Clipper Magazine-Remote

April 2018 to January 2023

I call businesses to set appointments for our sales reps, I answered the phone to help our clients get to what they need, data entry, filing. Etc

Pharmacy Inc

AeroCare Holdings, Inc pharmacy inc-Murray, KY

March 2015 to January 2018

Answer phones, fill order for meds, customer complained, updating paper work ext Customer Service Representative

TTEC-Murray, KY

August 2010 to February 2015

Answered phones helped people solve problems with their credit cards. Looked over balance and statements. Gave cash advances. Put in disputes. Complaints. Whatever I could do to help the customer. Inbound and outbound call.

Marketing coordinator

Generation systems-Buchanan, TN

February 2000 to February 2010

Murray, Tennessee

Make sales appointments, answer phones, customer service, take surveys, in bound out bound calls, train employees, make scheduling, data entry

Education

High school or equivalent

Henry County High School - Paris, TN

1994 to 1998

Skills

• Production and Processing

• Active Listening (10+ years)

• Speaking (10+ years)

• Administration and Management

• Judgment and Decision Making (10+ years)

• Education and Training

• Writing

• Customer and Personal Service (10+ years)

• Clerical (10+ years)

• Personnel and Human Resources

• Sales and Marketing (10+ years)

• CPR

• Direct Support

• Computer operation

• Customer service

• Interviewing

• Word processing

• English

• Order picking

• Filing

• Power tools

• Organizational skills

• Time management

• Office management

• Microsoft Excel

• Accounting

• Microsoft Office

Certifications and Licenses

Driver's License

December 2020 to December 2028

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