Customer Service Data Entry
Resume:
Michelle Facciola
** ****** ****, *** **, New Windsor, New York• 845-***-**** • ****************@*****.***
Professional Summary: Adept at juggling multiple priorities, I excelled in a fast-paced environment at Marshall and Sterling Insurance, enhancing customer satisfaction through exceptional service and problem-solving skills. As a self-directed stay-at-home parent, I further honed my multitasking abilities, ensuring project completion with adaptability and precision.
Experience
2014 – PRESENT
Stay-at-home Parent Self-employed New Windsor, NY
Demonstrated ability to manage multiple tasks while remaining flexible and adaptable. Managed and coordinated multiple projects while ensuring completion. Addressed and resolved various family-related issues with a proactive and flexible approach. Adapted to changing circumstances and needs, ensuring effective and timely solutions.
AUGUST 2011– MAY 2014
APRIL 2005—MARCH 2007
Customer Service Representative Marshall and Sterling Insurance New Windsor, NY
Delivered exceptional service to clients by addressing inquiries, resolving issues, and providing information on insurance products and policies. Maintained a professional demeanor and ensured a high level of customer satisfaction. Worked collaboratively with colleagues and management to ensure seamless service delivery and address any operational challenge.
SEPTEMBER 2008– OCTOBER 2011
Sales Associate The Children’s Place Newburgh, NY
Operated cash registers, processed sales transactions, and handled various payment methods. Ensured accuracy in cash handling and provided detailed receipts and returns as needed.
FEBRUARY 2003– APRIL 2005
Front Desk Clerk Day’s Inn Newburgh, NY
Warmly welcomed guests upon arrival, provided check-in/check-out services, and ensured a smooth and efficient registration process. Addressed guest inquiries and requests with professionalism and courtesy.
Education
JUNE 2002
General Education Diploma Cornwall Central High School Cornwall, NY
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