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General Manager Customer Experience

Location:
Connecticut
Posted:
September 18, 2024

Contact this candidate

Resume:

ANTON DUSHI

North Kingstown, RI *****

**********@*****.***

+1-401-***-****

Willing to relocate to: Rhode Island

Work Experience

General Manager

Speedcraft Nissan-West Warwick, RI

February 2024 to Present

Responsible for setting and achieving sales goals. Managing day-to-day operations. Ensuring a positive

customer experience.

Develop and implement strategic plans to achieve financial goals.

Oversee all departments, including sales, service, parts and finance, to ensure smooth and efficient

operations.

Monitor and analyze key performance metrics.

Build relationships with customers and vendors.

Ensure compliance with company policies and procedures, as well as federal, state and local law

regulations.

Stay up-to-date with industry trends.

Director of Sales

Speedcraft Nissan-West Warwick, RI

September 2022 to Present

Overseeing the sale department. Develop a better sales process. Develop a sales system to increase the

market share and profitability. Develop a BDC department for the Nissan and the Acura stores. Forecast

monthly, quarterly and annual sales and profit.

General Sales Manager

Nucar Tarbox Toyota-North Kingstown, RI

October 2011 to July 2022

Initially started in sales for a year. Promoted to Finance for two years. Promoted again to GSM on

November 2014 until end of July 2022. Responsible for sales and for creating a high-performance and

successful sales team. Oversee the sales activities of the sales department of the dealership. Included

hiring and training sales staff, ensuring that the department meets its sales targets. Developing a

departmental strategic plan. Forecast monthly, quarterly, and annual sales and profit.

Owner/President

INSTANT CONTAINER AND TRAILER PROVIDER, INC-Warwick, RI

2007 to 2011

Build a storage and transportation business from ground up. Provided temporary storage for construction

companies and residential. Also provided transportation for heavy equipment.

General Manager

AAA MOBILE WAREHOUSING, INC-Cranston, RI

2002 to 2007

Overseeing daily business activities, improving overall business functions and increasing profits, develop

training program, managing budgets, developing strategic plans, creating policies, and communicating

business goals.

Accounts Payable Supervisor

Arkwright-West Warwick, RI

2000 to 2002

• Oversees reports regarding cash flow; ensures correct payments are made in a timely manner.

• Develops guidelines for proper handling and coding of invoices to maintain general ledger expense

account and inventory records.

• Analyzes expense reports and other invoices for accuracy and eligibility for payment.

• Verifies payments before controllers signature is added by reviewing checks and vouchers.

• Reconciles accounts payable total and general ledger with other applicable records (e.g., subsidiary

vendors ledger).

• Facilitates correct and timely preparation of budget reports and purchase journals.

• Ensures proper recordkeeping of purchases for use in tax preparation and periodic audits.

• Ensures employer identification numbers or social security numbers have been collected from all

vendors for the payables clerk to prepare and submit 1099s.

• Ensures proper maintenance, filing, and storage of records in case of audits.

• Performs other related duties as assigned.

Education

Bachelor's degree in BUSINESS/ACCOUNTING

Rhode Island College - Providence, RI

1998 to 2002

Skills

• Financial Report Writing

• General Ledger Reconciliation

• General Ledger Accounting

• Account Reconciliation

• Journal Entries

• Accounting

• Office Management

• Sales management

• Dealership experience

• Sales

• Accounting

• General ledger accounting

• Office management

• Account reconciliation

• Balance sheet reconciliation

Languages

• English, Albanian, Italian, Serbian, Sign Language - Fluent

Certifications and Licenses

Driver's License



Contact this candidate