Residential Manager
Resume:
Brooklyn, N.Y. ****1
Phone: 347-***-**** **********@*****.***
Latoya D. Lighty
SUMMARY
Direct Support Professional with 18+ years of progressive experience in quality management, process improvement, and quality improvement standards and systems in a various organization to provide care for individuals with Intellectual Disabilities.
EXPERIENCE
6/2022-Present Adult Resources Center. Inc. (ARC) Brooklyn, NY
Residential Manager
Assumes overall responsibilities and oversight of the facility or facilities.
Ensures ongoing compliance and quality assurance with State and Federal regulations pertinent to the operation of the residence to which he/she is assigned.
Provides direct supervision of direct support staff assigned to the residence under his/her jurisdiction.
Participates in comprehensive service planning activities with outside agencies for each resident under his/her jurisdiction.
Ensured all regulations are met (both State and Agency-driven) related to emergency or extenuating circumstances, .
11/2020-4/2022 General Human Outreach Inc. (GHO) Kew Gardens, NY
Residential Assistant Manager / Residential Manager
Formulates, coordinates, supervises and oversees the development and implementation of quality programming goals and objectives for personal growth and development of program participants.
Actively involved in all aspects of the hiring, disciplinary and evaluation process for all Direct Support Professionals. Assist in the supervision of internal investigation of facility, staff or incident.
Helped to maintain the Residence's monthly operating budget.
Monitored service plans for all individuals in the residence and ensured timely submission of paperwork by residential staff and clinicians.
Provides oversight coordinating and/or final say ensuring and maintaining the adequate provision of desired services with all manner of providers, including but not limited to medical, psychological, educational, etc.
Ensuring that dietary and housekeeping needs, including purchasing household and food order, maintenance, are met per regulatory / policy requirements.
10/2016-6/2020 SCO Family Services Queens, NY
Residential Assistant Manager / Residential Manager
Utilizes judgement and discretion in the planning and monitoring of all residential processes and functions.
Balancing the overall expense ledgers for the program participants on a weekly basis.
Interviewing, hiring, and training staff for multiple positions throughout the residence.
Ensuring the staff provides focus and opportunity for integration of program participants into the community and encourages community awareness and involvement.
11/2005-10/2016 Metro New York DDSO New York, NY
Mental Health Therapy Aide/ Assistant Manager
Assisted program participants with daily living skills such as (eating, bathing, and toileting, Goals).
Transported Consumers to and from various appointments.
Assisted Teachers/Physical Therapists in classroom settings with various rehabilitation programs for each specific individual.
Assisted residential manager with tracking staff assignments and daily shifts turnover.
EDUCATION
2006-2008 Berkley College Long Island City, NY
Major: Business Management Administration/Human Services
SKILLS &
CERTIFICATIONS
Skills
Program Development & Implementation OMRDD Regulations Facilities Maintenance & Security Crisis Intervention Budget Control & Reporting Data Entry Windows 95/98/XP/ME Microsoft Office
Certifications: Approved Medication Administration Program (AMAP) Certified CPR/First-Aid Certified Strategies Crisis Intervention and Prevention Revised (SCIP-R) Certified Emergency Medical Technician licensed by the state of NY Phlebotomy and EKG from Caliber training Institute, NY, NY Certified by the state of NY
REFERENCES
Professional/Personal references furnished upon request.
Latoya D. Lighty
660 Putnam Avenue, Ground Floor
Brooklyn, N.Y. 11221
Attn: Human Resource Department
Dear Human Resource Department:
I am interested in exploring the possibility of seeking employment with your organization for a position. Please view my resume as it will furnish you with the details relevant to my experience, and skills. References and any other information you require shall be promptly provided upon your request.
As my resume indicates, I have established a solid work history encompassing a variety of diverse environments and people.
I have experience working with individuals with developmental disabilities and dual diagnosed. My experience as a Health Care Provider has given me the knowledge and experience to complete checks and balance in my current agency as well as formulate procedures to safeguard the individuals’ we serve. Also, I am currently a CPR/First Aid/AED Certified as well as a Strategies Crisis Intervention Prevention Revised (SCIP-R) Certified within my agency. I would now like to contribute my skills and abilities to your organization.
I look forward to hearing from you. Thank you for this initial consideration.
Sincerely,
Latoya D. Lighty
Contact this candidate