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Access Management Risk

Location:
Manassas, VA, 20109
Posted:
September 18, 2024

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Resume:

Suzan Karki

*****.*********@*****.***

703-***-****

Professional Summary:

With over 7 years of expertise in Analysis, Design, and Development of enterprise applications, I bring extensive knowledge in Identity and Access Management (IAM) technologies, particularly SailPoint IdentityNow and IIQ. My skill set includes installing, configuring, and migrating SailPoint IIQ IAM systems and seamlessly onboarding various applications into the IdentityNow platform.

Technical Skills:

●IAM Technologies: SailPoint IIQ, SailPoint IdentityNow, Okta, AD, LDAP, SSO, MFA

●Programming Languages: Linux Shell Scripts, Java, XML, SQL, JavaScript, BeanShell

●Databases: Oracle 11g/10g/9i, SQL Server, MySQL, DB2

●Web Server/Application Servers: Tomcat, JBoss, WebLogic, Glassfish

●Tools/IDE: Log4j, Eclipse, Visual Studio, Ant, Maven,

●Operating Systems: Linux, Windows

Education:

Master’s in Science in Information Technology from University of the Potomac.

Work Experience:

IAM Identity Now Developer

Client: Tenet Healthcare

June 2022 – Present

●Developed and implemented comprehensive provisioning policies for Active Directory sources, optimizing resource allocation and strengthening access management.

●Provided high-level consulting and strategic recommendations to clients on IAM best practices, ensuring alignment with industry standards and fostering long-term success.

●Automated user provisioning and data aggregation from flat files through advanced PowerShell scripting, significantly improving process efficiency and reducing manual effort.

●Tested and validated existing workflows in development and QA environments, ensuring robust performance and reliability before deployment.

●Configured and deployed Single Sign-On (SSO) using SAML for Non-Employee Risk Management tenants, enhancing security protocols and streamlining user access.

●Generated custom reports and certifications using IdentityNow search queries, providing stakeholders with essential insights and compliance documentation.

●Led the onboarding of a diverse range of applications into IdentityNow, utilizing connectors such as Active Directory, JDBC, web services, and flat files, ensuring seamless integration and enhanced system performance.

●Managed notifications and lifecycle workflows within the Non-Employee Risk Management module, ensuring compliance and effective user lifecycle management.

●Implemented branding for Non-Employee Risk Management sites, customizing logos and color schemes to align with organizational branding guidelines.

●Utilized the IdentityNow API to execute platform changes via JSON input (GET, POST, PUT, DELETE), enabling efficient and responsive system updates.

●Collaborated with stakeholders to develop IAM solutions that align with business objectives, ensuring strategic alignment and operational effectiveness.

●Authored detailed configuration, integration, and documentation materials for client-specific IdentityNow integrations, ensuring clarity, compliance, and ease of implementation.

●Conducted backlog refinement sessions, effectively prioritizing user stories for upcoming sprints in alignment with project objectives.

●Designed and developed custom rules and workflows to meet specific business requirements, collaborating closely with the Privileged Access Management team to onboard critical applications and ensure smooth integration into SailPoint IdentityNow.

●Played a pivotal role in the design and development of SCIM APIs, working with application teams to meet tailored integration needs and ensure compliance with industry standards.

●Provided Level 3 support and managed the creation of ServiceNow tickets for user-related issues within IdentityNow, ensuring prompt resolution and minimizing disruption.

●Conducted knowledge transfer sessions and offered post-production support, enhancing client understanding and maximizing system utilization.

●Managed user roles and profiles, ensuring accurate lifecycle workflows and maintaining robust access control.

●Integrated applications with ServiceNow to enhance incident and request management, streamlining operational workflows.

●Collaborated with business analysts to collect and analyze requirements, translating business needs into detailed technical specifications.

Sailpoint Developer

Client: Bank of America

May 2020 - May 2022

●Set up and customized SailPoint IIQ connectors to work with different systems, making integration smoother and improving system functionality.

●Helped move user data from older IAM systems to IdentityNow, ensuring the process was smooth and the data was safe.

●Regularly reviewed and updated IAM policies and procedures to keep them in line with changing business needs and regulations.

●Created complex workflows and service connectors in SailPoint IIQ to meet specific business requirements, improving how the system operates.

●Worked with application teams to gather and understand what was needed for a smooth integration into IdentityNow, making sure it fit well with the business goals.

●Documented IAM processes and provided training to stakeholders, helping them better understand and use IAM systems effectively.

●Analyzed roles and permissions across the organization to improve access control, ensuring users had the right level of access.

●Managed client needs and set up SailPoint connectors, including linking SailPoint IdentityNow with CyberArk to improve security.

●Identified and assessed risks in business and technology, and created controls to reduce these risks and keep operations secure.

●Created and scheduled custom tasks for regular system processing, ensuring the system ran smoothly and consistently.

●Implemented multi-factor authentication (MFA) and single sign-on (SSO) using SAML, OAuth, and OpenID Connect, making user access more secure and easier.

●Designed and set up automated processes for access reviews, making them more efficient and improving compliance.

●Integrated additional applications using JDBC and web services connectors, expanding what IAM systems can do.

●Developed and sent automated email notifications for certification events and other IAM processes, ensuring timely communication.

●Participated in IAM audits to ensure that all processes met required standards and best practices.

●Analyzed and managed basic user roles across the organization, ensuring good governance and compliance with company policies.

●Wrote scripts to automate the user onboarding process in Active Directory, making it quicker and more efficient.

●Created Java classes to reduce the need for extensive coding, improving the overall workflow efficiency.

●Maintained detailed documentation for all IAM configurations and processes, making it easy for others to understand and follow.

IAM Security Developer

Client: Ford Motor

March 2017 - April 2020

●Managed Active Directory security operations and end-user provisioning.

●Integrated CyberArk PAM module with SailPoint IIQ to enhance security and integration capabilities.

●Designed custom workflows and rules in SailPoint IIQ to automate access provisioning.

●Installed and configured the SAP HANA connector in IdentityNow for efficient extraction and management of identity and access data.

●Provided ongoing support and maintenance for IAM solutions, ensuring their effective operation.

●Customized and implemented Manage Access and Identity modules in SailPoint IdentityNow according to specific customer needs.

●Developed workflows and application connectors to enhance IAM processes.

●Planned and executed a phased global rollout of recertification applications to ensure compliance across operational regions.

●Developed a custom ServiceNow connector with SailPoint IdentityNow to track ticket statuses and integrate IT service management with IAM processes.

●Facilitated policy development and standards implementation for data security.

●Conducted regular access reviews and audits to ensure compliance with security policies.

●Collaborated with cybersecurity teams to address security incidents and vulnerabilities.

●Managed compliance activities related to information security policies and baseline standards.

●Created detailed process documentation and conducted security trend research.

●Assisted in implementing RBAC design in SailPoint IIQ and integrating applications/programs.

●Provided training and on-the-job coaching to the provisioning team for quality and consistency.

●Developed custom approval workflows for provisioning RBAC entitlements, enhancing security and efficiency.

●Created processes for status updates and reporting of audit issues to stakeholders.

●Utilized ServiceNow for ticket generation and issue tracking.

●Engineered a solution to transition existing IAM processes into SailPoint IdentityNow for optimized management and visibility.

●Managed project scope, schedule, status, and documentation.

●Worked with business IT managers to understand requirements and standards for access controls.

●Implemented comprehensive service account management across various systems to improve visibility and control.

●Developed and maintained SQL and MySQL databases for IAM operations.

●Involved in creating certifications and custom reports to manage various data feeds, enhancing auditing and compliance processes.



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