Customer Service Warehouse Associate

Benjamin Volcy

***** **** ***, *******, ** *****

Cell 346-***-**** *********@*****.***

CAREER OBJECTIVE

Seeking a position where my skills can be utilized in customer service as a warehouse associate. SUMMARY OF QUALIFICATIONS

Provide Customer Service with good communication skills. Proven to be a team player, eager to learn, apply quickly and effectively. Ability to work well with others in both supervisory and support staff roles. Basic computer skills.

(typing and data entry) Well organized with the ability to work independently with minimal supervision. Possess valid driver’s license with a good driving record. Forklift certificate and ability to lift 100 pounds. Forklift Operator in warehouse operations to include of unloading trucks, order picking, packing and stocking. Most recently a box truck driver that transports medical waste from one facility to another WORK EXPERIENCE

Chadwell Supply

Delivery Driver

April 12, 2023-September 3, 2024

10431 Mula Rd Ste 300 Stafford, Tx 77477

The most important thing is to arrive to work on time. Your early arrival can set the tone for your entire day. Clock in for the day & walk towards the back of the warehouse to bring trucks out to the yard. Then walk back inside to grab your work phone & assign key to do your pre-trip. It's important to do your pre trip & post trip at the beginning and at the end of the day. Once you are done doing your pre trip park your truck to your assign door. Walk in to grab your route, open the bag door & your back door. Load all the products assign to you onto your truck. If you have time help someone else load up as well. When you are done, close your door, along with the gates at your bay door. Grab your things, a gas card & head on out to complete your assign route. Drive safe, watch your following distance, stop at all stop signs, watch your speed limit, & observe all your surroundings. If you get done early you can come back to do same days. If there is no same days fill your truck up with gas, clean it out if you have time & do your post trip. Return all items to the desk & clock out for the day

Sharps Compliance, Inc. - Houston, TX

Route Service Driver

April 2022 to November 2022

10001 Fannin St. Ste 600

Learn & gain all the knowledge of your profession. Some overnight stays depending on the route Log into the geotab to start your day before driving. Keep your truck clean inside & out. Show customer service to all the stops upon arrival. Complete all tasks on your assign route. Use the company phone to tag the stickers & attach the stickers on the medical waste boxes. If you don't have any stickers use a Sharpie to write the generator's company name & address. Get supplies when needed whether it's boxes, gallons, or what the customer may need or desire. Collect the waste at the facility but if there is no waste go on to the next step. Most importantly drive safe back & forth. Assign to go to all dialysis centers, hospitals, nursing homes, tattoo parlors, laboratories, physician offices, educational institutions, funeral homes, pharmacies, veterinary clinics, dental offices, blood banks, home health organizations, urgent care clinics, prisons, & even the zoo.

Kobelco Construction Machinery Warehousemen/Shipping Lead/Receiving December 30, 2014-July 6, 2021 22350 Merchants Way Katy, TX 77449

Arrive to work on time and meet by the office or in the breakroom to discuss what needs to be done first. Check and make sure all machines are functional and apply to safety guidelines. Count inventory, sweep up certain sections of the warehouse. Pull all orders stock, emergency ground and priority until there are no more. Put parts up if they come in sea freight or air freight and if they come with orders gather up those parts and take them down to shipping. Help shipping out in the afternoons with loading up the truck, packing, making glass boxes, and use FeDex Ship Manager to send the required orders to their coordinates. Make sure you sign all your orders and assignments. Alloy Stainless Fasteners

Packager/Warehouse Associate November 24, 2014-December 18, 2014 11625 Charles Rd Jersey Village, TX 77041

Arrive on time for daily duties. Pull orders if necessary, welding, stamping, consistent lifting of packages and objects. Put all objects necessary in the package whether it was bolts, nuts, studs, or deal with rods. Complete and fill all parts that are required for you to do so on the paperwork. Make sure you pay attention to detail which is very important in this line of work. Make sure to do every package process right whether it’s a will call, hot shot, or ups. HEB Distribution Center Order Selector in Freezer September 15, 2014-November 9, 2014 4625 Windfern Rd Houston, TX 77041

Arrive on time at the freezer department. Put on all required equipment to stay warm while working. Stretch every morning before we all started to work and receive our scanners so we could scan the products we needed on that day. Move swiftly and efficiently in the freezer but remain safe and careful for others who was also inside. Once collecting all the product bring out to the dock and back it up all the way to the wall for the loaders to load up

Aarons Distribution Center Warehouse/Shipping Associate/Bobtail Driver October 4, 2012-September 15, 2014

15022 old Richmond Rd Sugarland TX 77498

Arrive on time to get ready to put in work. Assist with all that’s required or need to be done. From unloading or loading all trucks and including the bobtails. Complete and collect what’s needed on the paperwork whether it’s for the next load or for tomorrow’s load. Make sure the warehouse is clean and neat. Drive bobtail when needed or guys are shorthanded.

Pepperidge Farm Depot Manager October 2011 – September 24, 2012 3900 Claymoore Park Drive Ste 100 Houston, TX 77043-1183 Arrive at Depot on time to ensure timely support is provided to SDAs. Audit, adjust and break-down daily load shipments. Distribute & bill product to SDAs based on their daily orders. Issue credit to Distributors according to company policy. Maintain sufficient POS inventory at all times to support promotional activity. Distribute and bill dry inventory to SDAs. Count and balance all inventory on a daily basis to ensure proper inventory levels. Properly and fairly allocate shortages and overages to SDAs. Create a positive environment in Depot at load times to support the engagement levels for our SDAs. Print and communicate all SDA billings. Maintain a safe, clean depot at all times, both inside and outside the depot. Maintain communication with DSMs regarding cuts, shorts and product quality concerns. Communicate SDA(s) information, questions and concerns to the management team in a timely manner. Wal-Mart Supercenter Cart Pusher/Store Associate February 16, 2009 – January 2013 (part-time) 2727 Dunvale Rd Houston, TX 77063

Maintain a balanced cart flow for customer service daily. Maintain outside and keeping the area clean. Answer and assist customers regarding the store merchandise. Push several carts at once. Assist in the warehouse with unloading new deliveries. IKEA Customer Service Carts July 2007 – October 2008 (part-time) 7810 Katy Freeway at Antoine, Houston, TX 77024

Assist customers in loading merchandise into vehicles as efficiently as possible. Answer and assist customer regarding the store merchandise. Ensure that the loading zone remains clear and clean. Maintain a balanced cart flow throughout the store/home delivery areas. Disassemble, AS IS merchandise when required. Assist customers with bringing merchandise to be returned. Maintain outside area, ensuring it is fully stocked with twine, etc. Report any inoperable equipment to managers. Ability to lift 80 lbs. and push server carts at once. SKILLS

Microsoft Word, Excel, Typing, 10 Key by sight, Customer Service, FeDex Ship Manger, Freight work and Data Entry. CERTIFICATION

Forklift Certification in Stand-up Forklift (RC), Sit Down Forklift (SC), Pallet Truck (PE), Stock picker (SP), and Pallet Stacker. Expires 02/15/25

EDUCATION

Westside High School, 14201 Briar Forest Houston, TX 77077 - May 2007

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