Sales Representative Executive Assistant
Resume:
WORK EXPERIENCE
**** - **** ***** **************/************ Desk
Afni - Verizon Fios (LiveChat)
Achieve sales goals by asking customers how
"upgrade of service" was really important than
their current Internet speed. Save customers
from cancelling their account due to cost-cutting
reasons. Assist representatives how to manage
rejections to customers who didn't want to
upgrade, how to handle different personalities of
the customers especially those who are not
interested to discuss other details. Monitor
representatives on their daily chats and set
meetings one-on-one to discuss the good and
need for more improvement.
2016 - 2019 Sales Executive Assistant
Blue Gardens Events Venue
Handled contracts between client and company.
I made sure that the contract was understandable
to our clients before signing it. Support and help conceptualize marketing strategy to the
management team. Schedule meetings with
clients and answer customer inquiries about the
policies, rules and regulations.
2019 - 2020 Customer Service/Sales Representative
Teleperformance - United Health Care (Voice)
Help customers to understand their bill,
manage changes on their account,
communicate with their pharmacy about the
current technical/platform issue and assist to
do troubleshooting, make sure of the 5-star
satisfactory after every call.
SKILLS
Management Skills
Digital Marketing
Sales and Negotiation
Critical Thinking
Leadership
Communication Skills
Social Media Management
TOOLS
LiveEngage
Zoom, Skype, Slack
Google Suite
Google Workspace
Canva, Capcut,
Photoshop
Microsoft Office
TRAININGS
Advanced Competencies
Technological Manpower
Academy
Blue Gardens Events Venue
Kurso.Ph
FELY MACACTENG
S A L E S A N D M A R K E T I N G
I am an efficient and effective person who has been working with sales and marketing for 8 years . It helps me develop expert knowledge of the sales process and handling people with different personalities. I’m self motivated and able to focus on work without any supervision as I can work independently.
EDUCATION
National College of Business and Arts
Business Administration major in Marketing
2012 - 2016
CONTACT
Quezon City, Philippines
ad8tdo@r.postjobfree.com
Date of Birth: 11 February 1996
2022 - 2024 Sales, SocMed Manager, Marketing
Celestials Events Management
This is an organizing and planning industry. I
am helping clients before, during and on the
day of their special event/occasion. I work on
branding, ads posting and assisting
customer's inquiries. I also do the designing
and the marketing. I study the market, the
demographics and even the rivals strategy so
I can create the best game plan. I meet the
client to discuss the sample flow of their
event and what it looks like.
CERTIFICATE
CHARACTER
REFERENCE
Social Media Management
Graphic Design with Canva
Wordpress and Marketing
Copy Writing
Facebook Ads
Jayson Marquez (Teleperformance)
Supervisor 095*-***-****
Kate Gerwin (Afni)
InternalHelpDesk 093*-***-****
Darlyn Grace Guevara (Blue Gardens)
Superior Executive 095*-***-****
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