Front Desk Receptionist

KASEY FARES

Phone: 703-***-****

*****.*****@*****.***

Lorton, VA 22079

FRONT OFFICE RECEPTIONIST

Dedicated professional seeking a position as a front desk receptionist. Blending both academic training with hands-on experience in striving to provide top quality administrative support. Proven ability to work independently or in a team collaborative environment.

HIGHLIGHTS

-Medical Terminology

-Office Management

-Planning and Implementation

-Problem Solving

-Microsoft Office Software

-Team Building

PROFESSIONAL EXPERIENCE

National Veterinary Associates August 2023- present

Customer Service representative

Remotely log in to multiple hospitals daily to prove support to clients and patients.

Schedule appointments to keep services up to date.

Relay requests for medications and foods from clients.

Answer any questions clients might have or get them to the appropriate person.

Burke Forest Veterinary Clinic June 2022 – April 2023

Customer Service Representative

Schedule and confirm patient appointments, surgeries, or medical consultations

Compile and record veterinary medical charts, reports, or correspondence

Answer telephones and direct calls to appropriate staff

Complete veterinary insurance and other claim forms

Burke Animal Clinic January 2019 – June 2022

Front Desk Receptionist

Performed clerical and administrative tasks including billing, insurance and appointment scheduling

Assisted in performing basic pet care functions and advanced procedures, e.g., x-rays and ultrasound

Ensured positive client/doctor relations by providing adequate information on medications and vaccinations

Concluded the clients appointment and processed payment

Jose’s Garage February 2012 – January 2019

Receptionist

Provided direct office and operational support to leadership

Organized and led weekly staff meetings to provide updates of shop operations and sales

Assisted in annual inventories

Engaged with leadership to identify issues and develop options for resolution

Education

High School Diploma 2009

Thomas Edison High School

Certification

Office Management Certificate 2021

Smart Horizons Career Online Education

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