Customer Service Representative
Resume:
Michael Ellison
Inbound, outbound, unload trainer
Dallas, TX 75237
******.*******@*****.***
To find a company where I can put on full display my great variety of skills and become a major contributor and
assimilate the culture and ethics that will allow me and my new company to be a successful match. Using my
cutting edge analytical, problem solving and learning skills while demonstrating my superior ability to acclimatize myself to different situations. I understand my willingness to receive and give feedback with a
positive attitude will be extremely important in my growth and development, and not doing so will be detrimental to my career.
Authorized to work in the US for any employer
Work Experience
PSR - Patient Service Representative
CVS SPECIALITY - Dallas-Fort Worth, TX
September 2021 to Present
Helping patients fullfill their needs inbound and outbound calls! CSR - Customer Service Representative
Auto Plus Auto Parts - Dallas, TX
March 2019 to Present
Office job, answer phones and provide swift customer service Inbound, outbound, unload trainer
Dart Container
September 2014 to July 2018
•loaded 5 to 6 trailers daily by clamp while having to meet strict load time goals exceeding expectations
● •moved freight through building safely and efficiently staging product in bays
● •Unload team leader responsible for getting trailers unloaded by hand or clamp while overseeing and training groups of up to five people
Order puller
Dhl Supply Chain
July 2014 to October 2014
• pulled orders for loads having to meet expectations
● • After two months of employment was asked to be in charge of making sure freight was received into system correctly
Hardware and freight associate
Home Depot
May 2014 to September 2014
Responsible for getting back room freight out on floor while providing quality customer service. Warehouse, Inbound, team lead and Trainer
Target Distribution
September 2005 to November 2013
•warehouse forklift driver responsible for unloading freight safely with urgency to meet production goals.
● •Unloaded trucks by forklift, pallet jack clamp, art team and Slip
● •responsible for receiving, labeling and receiving freight using Rf scanner
● •led and trained group of up to ten employees
● •Top performer met and exceeded expectations specialized in receiving and sorting through transfer trailers
Education
Associate
Skills
• Warehouse (10+ years)
• forklift (10+ years)
• Stocking (10+ years)
• Pallet Jack
• shipping
• CSR
• Call Center
• Customer Care
• Customer Service
• Customer Support (1 year)
• Order Picker
• RF Scanner
• Mechanical Knowledge
• Warehouse Distribution Experience
• Order Picking
• Logistics
• Shipping & Receiving
• Delivery Driver Experience
• Freight Experience
• Microsoft Word
Certifications and Licenses
Forklift Certification
Contact this candidate