Medical Assistant Account Manager

Shunterria Clemons

Fort Worth, TX ***** ● (C) 682-***-****

******.*******@*****.***

Career Objective:

To work as a certified Medical Assistant, providing excellent healthcare needs with the proper use of exceptional medical terminology to perform daily task given within any facility

.

Education:

Remington College, Fort Worth, TX

Medical Assisting-Diploma Graduation: April 28,2022

Skills:

Basic Lab Procedures

Patient Registration

Venipuncture

Computer Literate

Insurance Filing/Coding

Scheduling Appointments

Referrals/Authorizations

Drug Administration

Blood Pressure/Vitals

Patient Assessment

Answer Multi Phone Lines

Aseptic Techniques

Certifications:

BLS/CPR Certified (AHA)

OSHA/HIPAA

RMA (Pending Test)

Professional Experience:

Imperial Security- Fort Worth, TX, 02/2021-Present

Unarmed Level 2 Security Guard

Collected specimen samples for lab testing

Drew blood and properly labeled test tubes

Performed triage and charted results

Performed EKG

Filed patient charts and adhered to HIPPA laws

ABA Interactive -North Richland Hills 06/2019-Present

Behavior Tech

Provide essential needs to the patient

Able to obtain patients vital signs

Record patient’s assessments in accurate charting system

Provide essential needs to the patient health

Santander Consumer USA Holdings- North Richland Hills, TX 09/2017-06/2018

Account Manager

Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.

Addressed and resolved customer loan complaints empathetically and professionally.

KinderCare Learning Centers - Bedford, TX 01/2017-08/2017

Infant Teacher

Created a safe, nurturing environment where children can play and learn

Partnered with parents with a shared desire to provide the best care and education for their children

Supported center’s success by partnering with center staff and leadership to achieve goals around enrollment, accreditation, and engagement

Customer Service Agent – Las Colinas, TX 01/2015-08/2017

Account Manager

Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.

Addressed and resolved customer loan complaints empathetically and professionally.

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