JOSHUA CASTILLO
***************@*****.***
Business Administrator
TYPING ALPHA NUMERIC MS WORD MS EXCEL MS OUTLOOK
** *** **** *** **% 97% 87%
SUMMARY
I am a proficient and an independent Administrative Assistant capable of assisting businesses successfully to their desired goals. I always complete projects on time with results that exceed expectations. If there is any unforeseen problem that arises, I will persistently and effectively solve that problem with limited resources if needed. I am computer savvy and can adapt to most Business Intelligence Software. Very proficient in communicating strategies/objectives to team members. SKILLS
● Microsoft Office (Word, Excel, Outlook)
● Intermediate proficiency in using models within Excel.
● Intermediate skills in Adobe Photoshop
● Intermediate skills in Adobe Illustrator
● Intermediate skills in Adobe InDesign
● Proficient at User Flows
● Proficient at Process Flows
● Proficient at Logo Creation
● Proficient in UI and UX Creation
● Proficient at Wireframe creation
● Proficient in Content Management Systems
WORK EXPERIENCE
ADMINISTRATIVE ASSISTANT – GCIS LEGAL SERVICES AUGUST 2017 - JANUARY 2024
Assisted legal representatives in completing daunting cases which includes:
● Responsible for general office work, such as follow up on the status of requests, answered emails and returned phone calls.
● Filing various types of business entities within the state of California such as Limited Liability Corporations, S-Corporations, Partnerships, Non-profit mutual benefit corporations, C-Corporations, and Sole Proprietorships.
● Connected management to various departments across the organization through the exchange of legal documents and communication.
GRAPHIC DESIGNER – G TOUCH COLLECTIVE AUGUST 2017 - JANUARY 2024
Spearheaded the creation of a delivery service’s brand identity and achieved the following:
Worked with client to create business cards, logos sized for all social media platforms, and product mock-ups ready to send to manufactures.
Created a dynamic website that fulfilled the client’s requirements for an online shop that legally followed the state regulations for cannabis delivery services.
Oversaw a content management system which led to increasing sales based on data collected across various categories ranging from age, income, and product preference.
Led the marketing department to create a sustainable ad schedule which retained and grew customer base by 10% each month.
EDUCATION
MASTER OF BUSINESS ADMINISTRATION IN MANAGEMENT – CALIFORNIA BAPTIST UNIVERSITY JUNE 2021-APRIL 2023
Completing my graduate education with a 3.65 GPA cemented invaluable skills in management which includes:
• Project Development
Utilized and successfully applied various strategic frameworks such as the SWOT method and Porters Five Forces to develop solutions to issues that businesses regularly face such as improving sales on specific products in a timely manner.
• Research analysis
Applied quantitative and qualitative data collected from internal and external resources in an efficient manner to create viable business strategies.
• Proactive Financial Models
Applied excel models to provide leadership effective strategies in a calculated manner. An example of this includes being able to decide which products to purchase for a store in the most cost-effective manner.
• Business Planning
Innovated and implemented a business plan that ensured the overarching goals management had set out to accomplish were met.
• Business Incorporation / Filing
I have experience filing various types of business entities such as LLCs, C-Corporations, updating Statement of Information and Articles of Incorporation.
• Entrepreneurial Resources
Over the past few decades of my life, I have always been involved in being a Salesperson in a multitude of environments. Examples of this include selling secondhand items to virtually every type of customer. I am very adaptable to almost any setting I am placed in. BACHELOR OF ARTS IN GRAPHIC DESIGN AND DIGITAL MEDIA – CALIFORNIA BAPTIST UNIVERSITY AUGUST 2017-JUNE 2021
Completing my undergraduate degree at California Baptist University helped solidify foundational industry requirements that includes:
• Intermediate skills in Adobe Photoshop
• Intermediate skills in Adobe Illustrator
• Intermediate skills in Adobe InDesign
• Proficient at User Flows
• Proficient at Process Flows
• Proficient at Logo Creation
• Proficient in UI and UX Creation
• Proficient at Wireframe creation
• Proficient in Content Management Systems