Customer Service Data Entry

PH. 813-***-**** *.*********@*****.*** Atlanta, GA

Profile

Manager Experience Keen eye for trends and solutions Logistics Specialist Thrive in Multi-project environment Training and Advising

Key Accomplishments

Reduced shipping operating expenses by 20 Created critical KPIs to track and improve on-time delivery, customer issues and safety statistics... while maintaining shipping volume and accuracy... Spearheaded an employee engagement program, resulting in a 50% decrease in annual employee turnover

Education

McEachern High School Graduated 2012 GPA3.5 Powder Springs, GA

Technical Skills

Labor Relations Data Entry Construction Warehouse Customer Service Maintenance Order Processing Power Tools Forklift Operator Customer Service Pallet Jack Heavy Lifting Management Quality Control Training Team Building Adaptability Flexibility Inventory control Microsoft Office Mechanical

Experience

Professional Mover Supervisor Page Relocation Marietta, Ga AUGUST 2022

Arrange items at destination according to customer requests and instructions.

Train employees on safety, and moving techniques. Picked up trash and performed light cleaning duties of the homes, and offices

Assist clients with large residential and business moves Labeled furniture and documented work performed for each move assignment

Move transported items from homes, businesses, and warehouses to locations provided by consumers

Experience in reading inventory to collect the necessary equipment for specific jobs. Securely packaged and loaded owner's valuable and sometimes fragile belongings

Utility Worker (Maintenance) Tip Top Poultry Marietta, Ga MAY 2019

Troubleshoot mechanical problems

Make repairs and alterations to the facility as directed Assembly

Verified pallets where done and wrapped correctly

Performs mechanical and electrical preventive maintenance as required

Assists in the assembly and dismantling of production machinery

Maintains an accurate record of completed assignments

Keeps management informed of machinery and facility problems

Assists in other departmental areas as needed

Warehouse Worker ERB Woodstock, GA AUGUST 2017

Kept accurate records of incoming and outgoing shipments

Monitor control panel and interpret results for problem solving

Picked orders as requested by management.

Sealed and tag containers, confirming accuracy of orders, and signing pick tickets to confirm.

Ensured correct shipping information is attached and move completed orders to the shipping area.

Placed containers on pallets, and securing with stretch wrap, shrink wrap and strapping.

Loaded and unload trucks by using totes, jacks, and forklifts.

Complied with OSHA and other safety regulations.

Assistant Store Manager Family Dollar Tampa, FL FEBRUARY 2016

Provided superior customer service leadership

Assisted Store Manager with scheduling, training, conducting safety meetings, and ensuring employee compliance with company policies and procedures

Followed company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves

Maintained accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls

Assisted in implementation and maintenance of planograms; ensure merchandise is presented accordingly

Ensured financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures

Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores/

Lead Production Associate Lantiseptic Marietta, GA JUNE 2015

Evaluated and empowered teams to produce manufactured products, and organize workflows while meeting quality and daily productivity requirements

Ensured safety, quality, and productivity objectives are met through coaching standardized work verifying lines are running safely, smoothly, and producing quality parts

Exceeded the goals by holding self and team to high performance standards through leadership and build

Supported peer team by training, coaching and developing newly hired and promoted Supervisors

Optimized throughput in accordance with budgets and cost objectives

Team associate Honey Baked Ham Austell, GA OCTOBER 2014

Assisted with daily/nightly prep of food

Comply with all food safety requirements, training, policies, and procedures

Greeted customers and took orders

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