Warehouse manager

Kayla Mcelyea

Greenbrier, AR 720**-******

***********@*****.***

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Responsible and Punctual

Physically Fit

Equipment Maintenance

Flexible and Adaptable

Customer Service

Lawn Care Technician, 04/2023 09/2024

State of Arkansas Newport, AR

Performed regular lawn maintenance, such as mowing, edging, trimming, and aerating. Inspected properties for weeds, pests, diseases, and other issues that could affect the health of grass or plants. Applied fertilizers and herbicides to lawns according to manufacturer's instructions. Provided advice on proper care of lawns and gardens. Customer Service Manager, 09/2021 09/2022

AutoZone Sherwood, AR

Provided exceptional customer service to ensure customer satisfaction. Developed and implemented strategies for providing excellent customer service experience. Reviewed customer feedback and complaints to identify areas of improvement in customer service processes. Ensured prompt resolution of customers' inquiries via phone, email or chat support channels. Analyzed call center data to identify trends in customer issues and recommend solutions accordingly. Shipping and Receiving Manager, 06/2018 04/2022

TriState Enterprises North Little Rock, Arkansas Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.

Supervised a team of warehouse workers to ensure efficient workflow and timely completion of tasks. Developed inventory control systems to track stock levels, delivery times and transport costs. Created reports detailing daily shipments, arrivals and discrepancies in order fulfillment. Ensured that all customer orders were processed correctly and shipped on time. UACCM Morrilton, AR

Some College (No Degree) General Studies

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