Customer Service Cdl Class
Resume:
MICHAEL COLE
Raleigh, NC *****
***************@*****.***
Seasoned CDL Class B Driver with over 15 years of experience, highly motivated to take on new challenges with a company renowned for exceptional customer service and adaptability. Adept in GPS navigation and defensive driving, I ensured timely, safe deliveries, and maintained professionalism, enhancing client satisfaction and operational efficiency. Work Experience
CDL Class B Driver
Transforce, Inc. - Alexandria, VA
February 2019 to March 2024
Safely transported construction materials to specified locations within time constraints.
Adaptive problem solver who can think quickly on their feet to resolve unexpected issues during deliveries or pickups.
Expertise in providing exceptional customer service by delivering orders on time and maintaining an approachable attitude towards customers' needs.
Proficient in pre-trip inspection of vehicles, including checking fluid levels, brakes, tires, lights, and other systems.
Excellent interpersonal skills for interacting professionally with coworkers, supervisors, dispatchers, vendors.
Delivery Truck Driver
Shepherd Electrical Supply - Beltsville, MD
June 2014 to February 2019
Delivered electrical supplies to various intrastate/interstate locations with accuracy and efficiency while adhering to all safety regulations.
Managed time efficiently by planning routes ahead of time for multiple stops.
Assisted warehouse personnel in loading and unloading shipments when necessary.
Accurately completed daily delivery logs and paperwork with attention to detail.
Provided feedback to management regarding any problems encountered during deliveries or pickups. CDL Truck Driver
Maurice Electrical Supply - Landover, MD
August 2007 to June 2014
Performed pre-trip inspections on truck before each shift to ensure safe operation.
Consistently followed company policies regarding vehicle maintenance, safety procedures and proper loading and securing techniques.
Followed road safety regulations and traffic laws to prevent accidents and vehicle damage.
Utilized GPS systems to plan efficient routes for timely deliveries.
Completed deliveries before assigned deadlines to increase customer satisfaction.
Communicated with customers regarding delivery schedules and unexpected delays. Education
High School Diploma
Potomac Job Corps - Oxon Hill, MD
June 1992
Skills
• Construction
• Automotive repair
• Delivery driver experience
• Truck driving
• Vehicle maintenance
• Maintenance
• Driving
• Brake repair
• Customer service
• Load & unload
• Warehouse experience
• Communication skills
• Forklift
Certifications and Licenses
CDL
CDL B
Non-CDL Class C
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