SUMMARY
Human Resources professional with **+ years’ experience in HR, Payroll, Recruiting, Benefits and Talent Acquisition. Highly organized and detail-oriented, interpersonal, and communicative skills with all levels of employees. Able to learn new software quickly and accurately. Remote Employment
AREAS OF EXPERTISE
Human Resources, Recruiting, Interview/Sourcing, New Hire Orientation/On-Boarding, Coaching, Training, Mentoring, Problem Solving, Payroll, Offer Letters, Customer Focus
PROFESSIONAL EXPERIENCE
JC Penney
Retail Customer Service Representative(Seasonal) 10/2023 – 01/2024
Processed transactions on cash register
Ensured high level of customer satisfaction with excellent sales service
Maintained salesfloor assigned areas
Remained knowledgeable of different products being sold in departments
Developed a relationship with satisfied customers/clientele
Opened and closed cash registers on a daily basis
Diligente Technologies (Ice Mortgage Technology)
Talent Acquisition Coordinator - Contract 04/2021 – 8/2022
●Updated and posted requisition/job description through the Lever system
●Prepared and sent out offer letters for internal promotions, internal transfers and new hires
●Performed background through Sterling and reference check through Skill Survey for potential hires
●Coordinated/scheduled 20+ interviews daily within Lever, Microsoft Outlook, Slack, Zoom and HackerRank
●Assisted with onboarding, sending out necessary paperwork and scheduled training
●Managed and tracked employee referrals and bonus request
●Entered offer letter within Workday 2 weeks prior to start date
●Assisted with different projects as needed
01/2020 to 4/2021
08/2022 to 10/2023
01/2024 to present
Searching for next HR career opportunity (Viewed and engaged in HR training class and WebEx.)
The Lucas Group (Targa Resources)
Talent Sourcer / Coordinator - Contract 08/2018 – 12/2019
●Screened approximately 20-25 IT, HR, Admin, Plant Operations and Engineering roles for different business units within the company on a weekly basis
●Discussed onboarding forms with new employees to make sure directions were followed: W-4, I-9, Direct Deposit and Self Verification form
●Processed and managed job postings on different social media sites such as LinkedIn, Rigzone, Monster, and (ATS) Applicant Tracking System (Taleo)
●Assisted with scheduling and reaching out to various Universities and students on different Analyst or Intern positions and extended offers to qualified candidates through ATS
●Answered and responded to all incoming questions and concerns on 1-800 number
Lee Lewis Enterprises
Dispatch - Volunteer 09/2017 – 08/2018
●Searched open opportunities on different load board and scheduled perishable and nonperishable loads to be picked up and delivered
●Completed contracts information in order to move forward with Broker, negotiated rates and contacted and confirmed load settlements
Crestwood Midstream Partners 10/2016 – 08/2017
HR Business Partner/Talent Acquisition Partner
●Served as key point of contact on recruiting matters for the operations and field team which included truck drivers, railcar, plant operators, etc.
●Negotiated 2-3 offers daily on terms and condition within the offer letter which included salary, vacation, bonus and cost of living in the North Dakota market
●Tracked and closed multiple requisitions on a weekly basis using the Taleo ATS
●Trained coworkers on how to enter new candidates into the ATS when the applicants only provided a resume for an open position
●Handled the recruitment for different client groups with interviewing, job description, offer letters and reference checks on potential candidates
●Maintained personnel new hire folders within SharePoint which included paperwork from TWC, unemployment benefits, and employment verification information
●Processed termination forms, new hire, salary and status changes within the HRIS system
Crestwood Midstream Partners
Recruiting Coordinator/HR Specialist III 07/2015 - 09/2016
●Scheduled phone, face to face or zoom or web-ex conference interviews on the outlook calendar with management daily
●Conducted drug screens, background checks using Quest or other drug systems to receive results on potential candidates
●Generated weekly reports on excel spreadsheets to inform management where candidates are in the hiring process
●Conducted new hire orientation and discussed the overall business of the company and presented new hires with a welcome bag that included a cup, pencils, sticky notes, candy, gym bag, etc.
●Scheduled conference rooms for meetings and interviews using the outlook calendar
●Welcomed and escorted candidates to the locations of interviews and engaged with the candidates to make them feel welcomed and less nervous
●Printed and distributed interview guides to the interviewing panel before candidate arrives to capture pertinent information in order to give feedback
The Daniels Group (Loomis) 01/2015 - 07/2015
Payroll Specialist - Contract
●Posted manual checks, stop payment checks and direct deposit through Ceridian payroll system for employees daily
●Assisted and resolved payroll issues and discrepancies
●Processed salary changes and activated pay cards for new hires
●Processed new hires, address changes, terminations, leaves of absence, return to work, W-4’s, salary increases, rate changes, tax adjustments, bonuses, job titles, management and department changes in payroll system
●Checked and balanced payroll earnings report biweekly and Quality reviewed 7 team members work weekly
Parker Drilling 05/2013 – 10/2014
HR Recruiter/Recruiting Coordinator
●Documented and input employee status changes on new hires and existing employees: rate, address, job title, marital status changes, etc.
●Sent all documentation to IT, Receptionist and Managers of new hire start details, so all information processed before day one
●Conducted safety training with team members on a monthly basis for safety precaution and awareness within company or home base
●Updated candidates record in the applicant tracking system (Taleo) which included interview details as needed
●Processed offer letters and Terms and Agreement for Rig and Corporate employees and ensured documents were sent to Coordinator for processing of employees’ visas and (LOI) Letter of Intent
●Monitored results of pre-employment drug testing and background check results
●Coded expense forms and approved invoices for payment within accounts payable
Acro Consulting (BP – North America Gas) 03/2011 – 10/2012
Upstream Recruitment Coordinator - Contract
●Assisted global team with daily scheduling of interviews between managers and candidates
●Processed eform information through SAP with applicant’s salary, job level, vacation, bonus, stock and start date
●Handled candidate reimbursement forms when travelled to corporate or off-site facilities for weekly interviews
●Processed all travel arrangements, hotel accommodations and car service for domestic and international candidates travelling from out of state/country for an interview
●Facilitated exceptional partnership with hiring managers, Recruiters, and other Recruiting Coordinators, prioritizing timely follow up and follow through, with thoroughness and attention to detail
Icon Consultant (Waste Management) 06/2009 - 02/2011
Recruiting Coordinator - Contract
●Ordered and assembled 50-100 new hire packets on a weekly basis to send out to potential hires
●Tallied hires for staffing report and delivered to management for weekly/monthly meetings
●Ensured a great experience for candidates by welcoming them and escorting them to their interviews as well as validating parking passes
●Captured MVR and Non-MVR information into the Ace Tracking System for drivers
●Provided support to HR Manager by assisting callers and routing incoming mail to appropriate person
TECHNICAL SKILLS
Taleo, Kenexa Brass Ring (ATS), Adobe Acrobat, Ceridian, Oracle, SAP, HRIS, Choice Point, PeopleSoft, Microsoft Office Suite: Outlook, Word, Excel, Slack, Lever, Zoom, Workday
EDUCATION
10+ years of HR experience in Lieu of Bachelor’s degree
The WorkFaith Connection - Training Certification Houston, TX
Eastside University – Beginner Spanish – Certification Houston, TX
Houston Community College Houston, TX
Real Estate and QuickBooks Pro – Certificate Awarded
Great Plains Vocational Technical School Lawton, OK
Cashiering and Office Studies – Certificate Awarded