Parricia Bethune Rosedale, NY
*********@*****.***
Summary of Qualifications
● Healthcare Professional with experience working in various fast paced healthcare facilities
● Clinical Skills: Patient history and documentation, vital signs, assisting with routine and specialty examinations and medical terminology. Certified nurse assistant, Certified in Phlebotomy and Certified E.K.G. Certified HCSS (home and community support services) for working with traumatic brain injuries
● Administrative Skills: Microsoft Word, Excel Proficiency, Spreadsheet Proficiency Education
Mildred Elley, New York, NY
Licensed Practical Nurse Expected Graduation Date: 09/2024 Plaza College, Forest Hills, NY
Associate Degree in Healthcare Management 04/2020
Professional Experience
Northwell,Flexstaff, Lake Success, NY
Administrative Support Coordinator 01/2023- 07/2023
● Monitored insurance collection practices to assure levels of aging in accounts receivables are maintained
● Collaborated with managers and directors to identify revenue enhancements opportunities as well as claims adjudication
● Analyzed and identified payment variance and contract indifference
● Effectively handled verification of insurance to include commercial, medicare and medicaid
● Collected patient identification and records appropriately
● Followed up on insurance claims and filing appeals Call Representative/Clerk/ Flu Administrator 09/2020- Present
● Monitoring vaccine inventory
● Registering patients for vaccine
● Answering high volume calls on a multi-line phone system and directing calls
● Comply with HIPAA guidelines
● Input and verify patient demographics and insurance in EMR system
● Maintain effective and timely communication with nurses and other staff members New York City Department of Health and Mental Hygiene, New York, NY 03/2022- 06/2022 Research Assistant (Contracted through Clinlab Staffing)
● Performed thorough reviews of medical records at hospitals throughout the state prior to completing CDC case report forms
● Maintained and organized reporting schedule, and accessed electronic reports from the electronic Disease Surveillance Systems
● Organized and prepared written summaries of project reports and program outcomes in a timely manner, and oversaw correct data reporting by staff
● Assisted with quality assurance and quality improvements process Rapid Md Urgent Care, Laurelton, NY 03/2020- 04/2020 Healthcare Management Internship (90 hours)
● Entered information into electronic medical records system (Codonix)
● Scheduled patients’ appointments
● Verified and billed patients’ insurance
● Greeted patients at the front desk, looked up different insurances, answered phones, and set and canceled appointments
● Faxed paperwork and mailed out papers to patients or insurance companies.
● Registered and discharged patients
● Worked along with Codonix EMR system
North Valley Medical Pc, Laurelton, NY 10/2017- 07/2019 Medical Secretary
● Managed cash accounts, while keeping accurate record of collection and disbursements
● Greeted patients, identified the purpose of visit, and directed them to specific service
● Obtained referrals and authorizations that were need for appointment, verified benefits for office visit and any procedures
● Processed repeat and acute prescription for patient collection and delivery to pharmacy All Metro Home Care, Lynbrook, NY 08/2016- 01/2020 Home Health Aide
● Assisted participants with the support of non-medical procedures which included safety monitoring with daily living activities and integration in the community
● Worked with patients who suffered traumatic brain injuries
● Followed intense behavioral program
● Documented changes in behavioral activities and health conditions Skills
● Proficient in Microsoft Word, PowerPoint, and Excel
● Excellent spoken and written communication
● Responsible and organized individual with a positive attitude
● Ability to multi-task and work well within a team and individually