Data Entry Medical Assistant

Melissa Roman

****************@*****.***

720-***-****

EXPERIENCE

As a Certified Medical Assistant with six years of experience in the healthcare industry, I possess a diverse skill set that includes marketing and sales. My expertise includes handling phone calls, scheduling appointments, data entry, and maintaining a phone directory. Additionally, I have experience working with children from Pre-K to 5th grade.

EXPERIENCE

720-***-****

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EDUCATION

CERTIFIED DOCTORS ASSISTANT

Financial Advisor

Marketing

Family care Medical Center 2018-2023

• incoming and outgoing calls/ scheduling

Skilled Marketer with Expertise in Life and Medical Insurance

- Skilled in developing and executing strategies to promote a business or brand, For FMC I helped get patients on RX discounts.

- Planning and coordinating Weekly meetings

- Show casing and social media skills

TEACHERS ASSISTANT

Aurora Public Schools

2022-2023

(Temp)

• Teachers aid for kids with autism

• Learning activities

• sensory friendly activities

Pima Medical School

LANGUAGES

Spanish, English

2017-2019

COLORADO REAL ESTATE

RE license

2023-

SKILLS

OUTBOUND CALL CENTER AGENT

Medicaid Operations office

July 2023-

Current (Temp)

• Helping residents of Colorado apply for Medicaid, check their coverage, and guide them through the Medicaid process

• Checking for Coverage

• Answering and making multiple calls a day

• Multitasking

• Active listening

• Patience

• Empathy

• Problem-Solving

• Computer Literacy

• Time management

• Strong Communication

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