Long-Term Care Personal Support

JOANNA JOHNJULES

** ********* *****. ****: 416-***-**** NORTH YORK,

ON M3L 2K5 EMAIL: ******.*********@*****.***

Seeking full or part time position where I can work in conjunction with clients to assess their needs and jointly

develop appropriate service plans to meet those goals.

SUMMARY OF QUALIFICATIONS

• Experience working as part of a team supporting care plans that promote the dignity, independence,

comfort, mobility and safety of residents

• Experience providing compassionate and highest quality care to ambulant and non-ambulant residents

in a Long-term Care facility as well as individual client’s homes

• Excellent communication and interpersonal skills; demonstrated ability to work effectively with all

levels of staff, multi-disciplinary teams, residents, their families and visiting public

• Knowledge, sensitivity, understanding of resident behavior and needs

• Physically fit, capable of lifting, turning and transferring residents manually and with mechanical lift

adhering to safety standards and procedures

• Excellent judgment and tact combined with strong problem-solving/analytical skills when addressing

multicultural issues

• Outstanding ability to prioritize and organize tasks according to institutional requirements to ensure

client safety

• Knowledge of infection control principles and the use of personal protective equipment

• Adaptable to changing work environment, available to work flexible schedules, shifts, weekends

RELEVANT WORK EXPERIENCE

Personal Support

• Performed direct client care, personal hygiene assistance with elimination, toileting, and

incontinence care of residents in the long-term care home and private homes

• Assisted with patient turns, mobilization and transport while being sensitive and empathetic to

the needs of the residents

• Anticipated and provided assistance with feeding, and assist with activities of daily living

Assisted in the care for Dementia, challenging behaviors, frail elderly, and palliative care

residents

• Managing and Taking care of the Household including laundry, child care, sweeping, mopping

and dishes

• Diligently practiced good sanitation and sterile techniques to avoid infection and the spread of

contagious illness

• Consistently exercised compassion and tact in dealing with residents, families and visitors

Rapport Building & Information Management

• Documented resident behavior in terms of mental status, sleeping and eating patterns in

database

• Helped to ensure a safe environment through supervision of residents during arrivals and

departures, and meals, in accordance with the care plan

• Effectively identified and solved difficult situations with minimal disruption

RELATED PROFESSIONAL EXPERIENCE

Community PSW October 2022- March 2024

Personal Support Worker January 2021- March 2021

Chartwell Long Term Care Residence

Personal Support Worker September 2020 - January 2021

Revera Inc.

Personal Support Worker, October 2013 - May 2020

Weston Terrace Care Community.

Health Care Aid, July 2001 – September 2007

Baycrest Home of the Ages

Private Home Care Giver January 1996 - October 1999

Home Health Care

EDUCATION/CERTIFICATES

Personal Support Worker Certificate 2009

Medix College, North York, Ontario

Private Caregiver Certificate 1990 Marigot Foundation Highschool, DO Courses include:

• Household Management and Meal Preparation

• Cognitive Impairment and Mental Issues

• Assisting with Medication

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