Scrum Master Software Product

KUMAR DESAI

Cincinnati, OH • 513-***-**** • **********@*****.***

Software Product Engineering Leader

• Product, Program, Project &

people Management

• Budgets & resources allocation

• Jira, Confluence, Trello, Aha, Asana

• Cross-functional/international

team management

• Team leadership & development

• Problem-solving and Decision-

making

• Product-technology integration

• Technology partnership and

customer relationship building

• feature prioritization and road map

planning

• Exceptional technical analysis

and problem-solving skills

• Professional Services & Customer

Support

• Software Product Development

Life Cycle

• Product Documentation

• User Experience Design

• Agile/scrum methodologies

(certified scrum master)

• Excellent written and verbal

communication skills

WORK EXPERIENCE

CloudSphere Inc. Engineering Director March 2016 - Aug 2023

• Established offshore team of over 40 engineers within 8 months, resulting significant reductions in delivery time and cost.

• Managed enterprise customer accounts valued at over $5 million, ensuring exceptional service delivery and customer satisfaction.

• Contributed to the development of product roadmaps, feature prioritization, and user story creation.

• Led product management, software development, quality assurance, and customer support collaborating with a geographically diverse team.

• Successfully executed the smooth integration of products and technologies from acquired teams (iQuate, DCHQ, xOccur)

• Achieved 20% increase in development velocity through the implementation of Agile methodologies and tools.

• Improved customer satisfaction through proactive enterprise accounts management.

Wincere Inc. Director - Product Engineering March 2014 - Jan 2016

• Head of Technology Division of 50+ Engineering team responsible for end-to- end delivery & deployment

• Developed comprehensive project plans, including scope, schedules, budgets, and resource allocation.

• Worked closely with technology partners/customers for- Product integration, feature conceptualization, technical trainings & documentation

• Managed multiple project teams and products simultaneously

• Overseeing Software requirement analysis, architecture, design & development

• Enhanced team performance through mentoring, boosting retention and skills Dell Inc. Software Engineer Senior Manager July 2001 - March 2014

• Key contributor as Technical Leader of Gale for successful acquisition due diligence, post M & A product/Technology integration

• Enabled swift post-acquisition product release, setting a new Dell integration benchmark

• Seamlessly merged Gale and Dell teams, fostering collaboration for demanding roadmap delivery

• Improved product delivery and resource use through process adjustments and team restructuring

• Optimized collaboration and productivity via reshaped scrum teams and deployment

• Efficiently coordinated Product and Solution Engineering team integration EDUCATION

Bachelor of Engineering: Computer Engineering Pune University Certified Scrum Master Credential ID: 1823898 Scrum alliance Other Skills: Jira, Confluence, Asana, Trello, Aha, Azure Devops, Git, gitlab,github, svn, google cloud, Microsoft azure, Bitbucket, Jenkins, TestRail, Selenium, Postman, Docker, Kubernetes, AWS, Azure DevOps, Flux CI/CD, java, python, TDD, automation, Microsoft project plan, balsamiq, figma, visio, prostgres, SQL, servicenow, puppet, chef

, Word, PowerPoint, SharePoint, Microsoft Teams, Microsoft Project

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