Sarah McCarter
*****************@*****.*** 346-***-**** Houston, TX 77051 WWW: Bold Profile
Summary Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Skills Data Entry
Filing
Office Administration
Invoice Processing
Scheduling
Microsoft Outlook
File Organization
Records Management
Verbal Communication
Time Management
Experience Administrative Assistant - McFreight Logistics (Houston, TX ) January 2023 - February 2024
Managed database systems containing customer contact information.
Facilitated communication between different departments within the organization.
Developed and maintained filing systems for confidential documents and records.
Scheduled appointments between clients and customers and internal staff members.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff. Business Office Coordinator - The Harris Center For Mental Health And IDD
(Houston, TX )
October 2014 - August 2023
Answered customer inquiries regarding billing issues and payment arrangements.
Assisted in preparing financial statements and reports for management review.
Performed data entry tasks into various computer systems accurately and promptly.
Assisted with special projects assigned by management when required.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Provided excellent customer service at all times while interacting with both internal and external customers.
Scheduled appointments for clients, customers, and other visitors. Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Specialized Foster Parent - Arrow Child & Family Ministries (Sugarland, TX ) February 2020 - April 2023
Utilized problem solving techniques when addressing challenging behaviors exhibited by the youth.
Participated in meetings with other professionals involved in the case such as lawyers, judges and therapists.
Encouraged involvement in extracurricular activities that promoted learning, creativity, self-expression, teamwork and leadership. Maintained open communication with social workers and caseworkers to ensure best outcomes for foster child. Monitored progress of each foster child in order to identify areas of improvement or concern.
Cultivated meaningful relationships with foster children by providing emotional support during times of crisis or transition. Facilitated visits between foster children and birth families when appropriate.
Home Health Aide - Excel Home Care (Houston, TX )
May 2010 - June 2014
Provided companionship and monitored health condition of clients. Recorded daily notes about client conditions, treatments provided and progress made.
Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
Monitored vital signs such as temperature, pulse rate, blood pressure
.
Maintained confidentiality of patient information at all times as per HIPAA regulations.
Education and Training High School Diploma
May 1981
Kashmere High School, Houston, TX
Some College (No Degree) in Business Administration University of Phoenix, Houston, TX