Delivery Driver, Exceptional Customer Service Skill, Fine Dinning

ERIC

HEWITT

LANCASTER, TX ***** 972-***-****, ************@*****.***

PROFESSIONAL SUMMARY

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

SKILLS

Order Verification

GPS Navigation

Vehicle Maintenance

Delivery logging

Payment Collection

Delivery Scheduling

Problem-Solving

Safe Driving Record

Documentation And Reporting

EXPERIENCE

Delivery Driver

UBER

May 2023 - December 2023

Cleaned and maintained delivery vehicle to meet professional standards.

Coordinated suitable routes to meet schedule demands.

Interacted with members of public politely and professionally.

Adhered to delivery instructions to properly collect and deliver products.

Used handheld device to scan orders, obtain route information and navigate.

Drove safely in adherence with state and federal laws.

Collected and recorded customer payments with accuracy.

Maintained accurate customer records, sales receipts and transportation logs.

Answered customer questions and helped resolve problems with deliveries.

Delivery Driver

Doordash

July 2022 - May 2023

Inspected vehicle pre- and post-trip to identify maintenance and repair needs.

Drove safely in adherence with state and federal laws.

Alerted management to serious issues with customer deliveries, vehicle maintenance concerns and paperwork problems.

Cleaned and maintained delivery vehicle to meet professional standards.

Organized routes using GPS navigation software and map reading skills.

Obeyed local traffic laws and DOT requirements.

Maintained accurate customer records, sales receipts and transportation logs.

Answered customer questions and helped resolve problems with deliveries.

Collected and recorded customer payments with accuracy.

Production Worker

Fresenius Pharmaceuticals( Fresenius Medical Care)

November 2020 - November 2021

Adjusted work to match specifications set for different products and orders.

Collaborated with team to produce time-critical results in busy environment.

Set up and operated production machinery according to specific standards and company protocols.

Attached identification labels to finished packaged items.

Packaged product for shipping on multiple assembly lines.

Inspected finished products to verify conformance to quality standards.

Inspected and removed defective products and packaging material.

Inspected, cleaned and sanitized work areas to remove safety hazards and reduce production errors.

Packaged finished products into boxes, cartons, and containers for shipping to customers.

Moved products to appropriate stations for further processing, labeling and packaging.

EDUCATION

High School

South San Antonio West Campus(West Campus High School)

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