Business Intelligence Data Analysis

Contact

*********@*****.***

www.linkedin.com/in/john-taverna-

mph-11619830 (LinkedIn)

Top Skills

Microsoft Power BI

Interfaces

Microsoft Technologies

Honors-Awards

Beatrice Konheim Scholarship in

the Life Sciences for Academic

Excellence and Leadership

Publications

Study of electronic prescribing

rates and barriers identified among

providers using electronic health

records in New York City.

The Hub Population Health System:

distributed ad hoc queries and alerts.

Developing public health clinical

decision support systems (CDSS)

for the outpatient community in New

York City: our experience.

John Taverna, MPH

Chief Analytics Officer at UHP

New York, New York, United States

Summary

Leading and mentoring a team of excellent analysts for a premiere, non-profit Federally Qualified Health Center, while straddling the lines between technology, infrastructure, epidemiology, health equity, access, operational/clinical quality, interoperability and data flows. Experience

URBAN HEALTH PLAN, INC.

8 years 8 months

Chief Analytics Officer

July 2021 - Present (2 years 10 months)

New York, New York, United States

Leadership and Team Management:

Leading a team of analysts in conducting clinical, operational, and financial data analysis for a large FQHC in the Bronx.

Developed and implemented epidemiological studies to inform public health decisions and improve patient outcomes.

Managed claims analysis to optimize revenue cycle management and reduce denials.

Business Intelligence (BI) and Data Architecture:

Oversaw the design and maintenance of business intelligence (BI) architecture, ensuring efficient data flow and reporting. Designed and maintained databases and interfaces to support data integration and reporting across the organization.

Collaborated with cross-functional teams to identify data-driven insights and drive strategic decision-making.

Data Governance and Compliance:

Implemented data governance policies and ensured compliance with data privacy regulations.

Presented findings and recommendations to executive leadership and stakeholders.

Page 1 of 6

Strategic Impact:

Contributed to the organization’s growth by leveraging data analytics to improve operational efficiency and patient care.

Director of Informatics

September 2015 - July 2021 (5 years 11 months)

Bronx, New York

Modify/Develop an enterprise wide business intelligence strategy and roadmap. Improve and implement scalable solutions able to efficiently process large amounts of data, providing information in near real time, with intuitive tools to enable user adoption. Effectively govern the reporting landscape, associated data, demand management, and project deliverables. Develop, maintain, audit and troubleshoot NCQA and HEDIS based quality measures for UDS and MCO incentive efforts and working with clinical staff to understand and increase performance

Lead a team of analysts and ‘forensic’ data investigators to tease actionable information out of multiple obfuscated medical and financial data sources Serve as the technical expert in the evaluation & testing of capabilities and requirements for existing and future BI technologies across the enterprise including finance, clinical quality, supply chain, operations, business development, and transformational care (DSRIP).

Develop effective relationships across all business functions to govern the demand management process ensuring priorities are identified & supported. Prepare annual BI operating budgets to ensure financial targets are met Identify, evaluate, and introduce new technologies to enhance revenue, profitability and efficiency

Foster business partnerships with current and potential vendors, IT executives, and business partners; develops relationships that promote trust and increase efficiency and effectiveness; balances individual customer needs with business priorities assuring alignment with the business strategies and objectives. Responsible for ensuring the accuracy and consistency of the clinical and financial business intelligence data and that the data is accurate and available through the dashboards, scorecards, and analytics interfaces established as the standard, and in use by the end user community NYC Department of Health and Mental Hygiene

Public Health Data Systems Administrator

June 2011 - September 2015 (4 years 4 months)

Duties Include:

Page 2 of 6

Lead designer/coder for internal/external health data dashboards Provide technical support and intensive collaboration on the development, definition,

design and vision of a complex information system consisting of existing data sources

as well as future data streams from preferred vendor partners. Standardization of functions for internal and external partners in accessing, describing,

analyzing and distributing health metric data

Serve as liaison and technical lead for all participating external data source partners

Collaborate with other teams and agencies to create a cohesive reporting environment, based on fully defined and well-understood data points Create and maintain an automated Metric Reporting System for upper-level management and team triaging

Maintain Master Data Dictionary for all disparate input source streams Create descriptive metric reports(both operational and population health) to support

development team initiatives, while training appropriate staff in best practices and

proper coding using SAS and SQL Server Reporting Services to produce similar reports.

Serve as technical liaison between DIIT and the Development Team to facilitate special

needs equipment, data connections and external access to internal projects HCI

General Technologist

January 2000 - June 2011 (11 years 6 months)

NYC Department of Health and Mental Hygeine

Public Health Data Analyst

Page 3 of 6

January 2010 - May 2011 (1 year 5 months)

Worked as a Public Health Technologist and data analyst on the project's Development Team.

Duties included:

Responsible for coding, extracting and analyzing all scheduled and ad-hoc data set requests, providing support for statistical analysis, new hire training and population health impact narratives.

Key projects and Responsibilities:

Created insightful data sets using MS SQL and MySQL, used for analysis and publication from databases without proper design or documentation Serving as Technical Lead on the Shared Content Module project, consisting of server management for multiple high-level partners (8 Lab companies and 5 EHR vendors), SFTP maintenance and administration, database testing and software support. Manager / Admin for 3 servers

Conduct trainings for new hires on the project's data warehouse architecture and data dictionary

Designed interventions for poor-performing practices based on analyses of automated data transmissions, while designing and coding the metrics for measuring performance

Served as PCIP's liaison for intra-agency research groups, tasked with creating and analyzing custom data sets to evaluate and describe public health research questions for publication

Quality Assurance / lead tester for multi-million dollar software initiatives with multiple EHR vendors, producing bug reports and best practices documentation

Enhanced end users' understanding of database systems by conducting pre- implementation workshops, delivering group and individual training sessions and creating user-friendly training materials.

Deep understanding of HIT Policy, Standards and Codes, including Meaningful Use, HL7, ICDs, LOINCs, CPTs, CCD and CCR Schemas, Local and Federal HIE systems, and Clinical Decision Support

Secondary Query writer, software tester and data extraction and analytics lead for a large distributed query project (Hub) which pulls population health information from disparate remote databases;

South Texas Environmental Education and Research Program

(STEER)

Researcher

January 2009 - March 2009 (3 months)

Page 4 of 6

Award-winning program for health professions students- offers first-hand training regarding public health and environmental issues in Texas and Mexico Independently designed and conducted study that analyzed the impact of the illegal drug trade on public health in Nuevo Laredo, MX and Laredo Texas Presented findings to the CUNY School of Public Health, research results incorporated into core curriculum

Staten Island University Hospital

5 years 9 months

Senior Patient Care Associate Researcher

December 2007 - December 2008 (1 year 1 month)

Staten Island, New York

Conducted patient evaluations and performed qualitative analysis on findings to improve patient care and staff coordination, as well as continuing duties from previous position (listed below)

Senior Patient Care Associate

April 2003 - December 2008 (5 years 9 months)

Staten Island, New York

Responsible for all non-medical aspects of care for inpatient psychiatric patients, including assistance with Activities of Daily Living, as well as sensitive therapeutic support for people with a wide range of psychiatric diagnoses. Responsible for blood pressures, temperatures, pulse, insulin glucose testing, safe urinalysis and stool sample collection, as well as a wide range of physical and mental support.

Maintaining a safe environment for both clients and workers while being sensitive to the needs of severely psychotic, drug-addicted and sometimes suicidal and violent individuals.

Education

City University of New York-Hunter College

Master’s Degree, Health Policy and Management · (2008 - 2010) City University of New York-College of Staten Island Bachelor of Arts; Distinction, Sociology and Anthropology; Major · (2002 - 2007)

Staten Island Technical High School- a college-preparatory engineering high school

Page 5 of 6

Regents Diploma with Honors, curriculum focuses on Natural Sciences, Advanced Mathematics, Engineering, and Computer Programming · (1998 - 2002)

Page 6 of 6

Contact this candidate