Store Manager Customer Service
Resume:
Ivonne Lopez
********.***@*****.***
Work History
Dollar Tree
*/** ** ******* ********* Manager
Responsible for taking money in the form of cash, check, or creditCard.Assist with all store function and store activities as directed by the Store Manager.Able to perform all opening and closing procedures in the absences of the Store Manager.Maintain all areas of the store, including the stockroom and sales floor, to Company standards to include recovery.Count money in cash drawers at the beginning of shifts to ensure the amounts are correct and there is adequate change.Responsible for checking material and supplies and reporting when stock-is low on the front.
Ansafone
01/2015 to 02/2016
Customer Service, Inbound Calls
Answer incoming calls from customer, assist them with their inquiries. Scheduling appointments for the customers. Assisted an average of 150 customers a day. Submitted request to the proper department to prevent re-occurring issues. Maintain a polite and professional telephone manner. Manage more than 30 accounts. Transfer customer's call with the clients. Oakley Inc,
Molding, Assembly 01/2011 to 12/2014
Obtained appropriate tooling and fixtures.Disassembled, reassemble and corrected changeover.Built containers and pack parts in accordance with detailed packing specifications.Recognized and reported defective material and equipment to shift supervisor.Correctly and safely used a variety of hand tools, saws and cutting equipments to carry out job duties.Able to use belt sander & buffed material.Assembled frames, separator tanks, components to engines in assigned area per BOM or WCI Inspected and tested components, assemblies and power tools made an REVISED set ups on test strains previously calibrated by other staff.Inspecting Sunglasses.
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