Phlebotomy Technician Office Manager

Johntiea Fluellen

Eastman, GA ***** ****************@*****.*** +1-478-***-****

Authorized to work in the US for any employer

Work Experience

Certified Phlebotomy Technician

Atrium Health - Macon, GA September 2023 to March 2024

I was responsible for collecting specimens and maintaining a clean and safe environment.

Blood draw

Labeling samples

Perform lab testing

Maintain equipment

Verification of patient information

Phlebotomy Technician Encore Global - Atlanta, GA December 2022 to August 2023

Hospital Laboratory Data Input Phlebotomy duties

Obtained blood samples for medical laboratory testing through venipuncture or capillary puncture.

Used straight needles, butterfly, and gauge needles.

Phlebotomy Technician

Clinical Laboratory Services - Winder, GA February 2018 to October 2021 I Have mobile and facility

Collect blood and samples and nonblood samples(blood urine sputum and throat swabs etc.)

Safely store and transport blood samples to the appropriate location

Perform infection control and safety procedures

Perform screening tests and report results

Lead Phlebotomist

Office Manager

Liberty Tax Service - Cochran, GA October 2015 to January 2018

General office managers duties Data entry

Business Office Manager PHOENIX FINANCIAL SERVICES - Atlanta, GA January 2010 to November 2014

Supervisory, hiring manager, general management duties

Education

Associate in Clinical laboratory CGTC - Macon, GA January 2015 to December 2015

Associate in Business office technology Heart of ga Tech college - Dublin, GA February 2012 to December 2014

Associate in Nursing Heart of Ga Tech college - Dublin, GA February 2010 to December 2011

GED in General Studies Oconee Fall Line Technical College - Georgia January 2005 to November 2005

Skills

• inventory (3 years) • Customer Service (10+ years) • Patient Care (10+ years) • Laboratory Experience (3 years) • Venipuncture (4 years) • Phlebotomy (4 years) • Vital Signs (10+ years) • Venipuncture • Patient Care • Medical Office Experience (1 year) • Laboratory Experience • Laboratory Procedures • Medical Receptionist • Triage • EMR Systems • Cash handling • Clerical experience • HIPAA • Medical terminology • Windows • Patient monitoring • Documentation review • Leadership • Loan processing • Financial services • Sales • Restaurant experience • Guest services • Computer networking • Banking • Medical Records • Anatomy Knowledge • Experience Administering Injections • Marketing • Accounting • Tax experience • Administrative Experience • Nursing • Computer Skills • Hospital Experience • Typing • Filing • Front desk • Phone Etiquette • Office Management • Supervising experience • Management • Leadership • Operations management • Personal care home • Nursing home experience • Hospital experience • Medical records • Documentation review • HIPAA • Vital signs • Clerical experience • Front desk • Hospitality • Typing • Guest services • Payroll • Bookkeeping • Interviewing • Marketing • Recruiting • Office management • Accounting • Manufacturing • QuickBooks • Home health • Geriatrics • Customer service

Certifications and Licenses

Driver's License

CPR Certification June 2022 to June 2024

Certified Phlebotomy Technician November 2015 to Present

BLS Certification June 2022 to June 2024

Medical Laboratory Scientist Certification

Medical Technologist

Clinical Laboratory Scientist License

Assessments

Work style: Reliability — Proficient December 2021 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Filing & organization — Proficient October 2020 Arranging and managing information or materials using a set of rules. Full results: Proficient

Nursing assistant skills — Proficient May 2021 Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient

Case management & social work — Completed June 2021 Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams Full results: Completed

Supervisory skills: Motivating & assessing employees — Completed October 2020 Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed

Customer service — Proficient May 2020 Identifying and resolving common customer issues Full results: Proficient

Customer focus & orientation — Completed May 2021 Responding to customer situations with sensitivity Full results: Completed

Spreadsheets with Microsoft Excel — Completed June 2021 Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed

Administrative assistant/receptionist — Proficient July 2021 Using basic scheduling and organizational skills in an office setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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