Member Liaison

Evette Candela Yuma, AZ ***** 928-***-**** ***********@*****.***

SUMMARY

Energetic and enthusiastic employee with excellent customer care who can effectively support and motivate team members in completion of projects. Continuously demonstrates excellent problem solving and client relation skills.

QUALIFICATIONS

Hard Worker

Quick Learner

Works Well Under Pressure

Respectful and Courteous

Efficient & Flexible

Attention to Quality & Detail

Excellent Leadership Skills

Self-Motivated

Friendly Positive Demeanor

Team Player

EXPERIENCE

Member Liaison Community Health Associates 03/2023- Current

Collect deposits, payments or fees.

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Schedule appointments and maintain and update appointment calendars.

Transmit information or documents to customers, using computer, mail, or facsimile machine.

Provide information about establishment, such as location of departments or offices, or services that are provided within the facility.

Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.

Perform duties, such as straightening magazines to maintain lobby or reception area.

Providing information to supervisors, co-workers by telephone, in written form, e-mail, or in person.

Talking to others to convey information effectively

Advocate for clients or patients to resolve crises.

Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan.

ADDITION WORK EXPERIENCE

Host Broken Yolk Cafe 05/2021 – 03/2023

Cashier Lutes Casino 04/2020 – 10/2020

Cashier Beall’s Outlet 10/2019 – 01/2020

Cashier Ross Dress for Less 01/2018 – 12/2018

Crew Trainer & Cashier McDonalds 11/2015 – 10/2019

ACCOMPLISHMENTS

Employee of The Month McDonald’s 09/2016

EDUCATION & CERTIFICATIONS

Phlebotomy Certification Arizona Western College December 21, 2022

Northstar Certification Goodwill of Central & Northern Arizona March 7, 2022

Essential Skills Certification Goodwill of Central & Northern Arizona April 13, 2022

Food Handlers Card Yuma County Health Department August 27, 2020

High School Diploma YPIC Charter High School 2015

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