Enterprise Architect Automation Systems

Reid Gilley

IT Administrator

*********@*****.*** • 336-***-****

LinkedIn Profile • Pilot Mountain, NC, 27041

Proactive and results-driven IT professional with comprehensive experience in upgrading and integrating multiple automation systems under tight deadlines while at GXO. Previously I was an integral part in exploring new technologies and getting them implemented.

Skilled in identifying and leveraging cutting-edge technological solutions to drive business success. Proven track record of delivering new standards around PPM processes and managing IAAS solutions on AWS and Microsoft Azure. Competent at regularly presenting project statuses to IT Leadership and maintaining a vigilant approach to KPI management aimed at ensuring compliance with Service Level Agreements. Proficient in code management using source code repository tools and serving as an administrator for Microsoft TFS. Visionary and self-motivated leader, adept at leading teams to deliver outstanding results and achieve operational excellence. Articulate communicator, known for converting business needs into actionable results, while effectively communicating across all organizational levels.

Areas of Expertise

IT Infrastructure Management

Project Portfolio Management

Software Development Life Cycle

Database Administration

Quality Assurance Testing

Automation Systems Integration

Business Process Analysis

Complex Problem-Solving

Vendor Relationship Management

Technical Proficiencies

Operating Systems:

UNIX, Linux, Microsoft Windows, iOS, Android

Platforms:

Azure, Amazon Web Services (AWS), IAAS (Infrastructure As A Service) Solutions, Amazon Web Services (AWS), Microsoft Azure, SAP, VMware

Tools & Software:

Microsoft Office Suit, Project Portfolio Management, Microsoft Project, Visual Studio, JIRA, Visio, Splunk, Chef, Desired State Configuration (DSC), Entity Framework (EF), MVC, SCCM, Configuration Management Database (CMDB)

Programming Languages:

SQL, PL/SQL, Bash shell, C#, PowerShell, PERL, Python, Shell Scripts

Databases:

Oracle, Microsoft SQL Server, Oracle 11i

Web Technologies:

Web Services, REST, Apache

Professional Experience

GXO Logistics, High Point, NC

Principal Business Analyst

2017 — Present

Meet project deadlines by conducting QA testing and coordinating efforts. Manage warehouse operations in collaboration with automation vendor. Enable seamless operating of solutions without issues by verifying daily functionality of various installations. Gather requirements for next generation of software by collaborating with operations leadership. Confirm bug fixes with vendors and communicate readiness to apply updates to relevant sites.

●Implemented a complete warehouse system for H&M which only uses a GTP Automation Solution. This warehouse runs a 24 X 7 operation which serves North America. This allowed human resource needs to be cut in half.

●At Verizon warehouse we implemented an ABB solution which allows all single-line and multiple line orders to be processed by this solution. This solution was installed at two separate Verizon warehouses.

●Improved efficiency and productivity by ~15% by upgrading seven automation systems within two months.

●Enhanced order fulfillment and refurbishment processes by ~30% by installing robotic automation at two corporate sites.

●Ensured seamless communication and project execution despite time zone differences by serving as primary contact for an automation vendor in India.

Hanesbrands Inc., Winston-Salem, NC

Enterprise Architect II

2087 — 2017

Progressed from Programmer Analyst to Enterprise Architect by showcasing expertise in programming, database administration, system architecture, and enterprise-level IT strategy.

Improved order fulfillment and refurbishment processes by leading implementation of LEAN process for this function. Optimized efficiency and data management across organization by managing diverse set of IT projects and operations as an Enterprise Architect II. Replaced internal Network Attached Storage by overseeing assessment of multiple cloud storage solutions, including a detailed analysis of the AWS S3 solution. Provided valuable insights into development team expenditures by overseeing development and implementation of a cost-reporting system for AWS installations. Maximized database performance and user activity by collaborating with developers on migration of C# programs and Oracle Stored Procedures to new Oracle versions.

●Boosted system performance by 5% by managing international SAP Basis team; and supporting four global SAP installations.

●Enhanced global IT asset management and security through nightly updates via SCCM by supporting a CMDB system.

●Guided a data center relocation to a hosted solution by designing infrastructure layout and executing transition within 30 days without business interruption.

●Established a robust online presence and ensured seamless hardware, Oracle databases, and programming tool support by pioneering company's entry into Internet commerce.

●Enabled successful integration of selected tools into Hanesbrands' production environment by restraining software acquisition costs through meticulous vetting and testing.

●Ensured integrity of websites and production system APIs, including SAP and .Net applications by directing a Quality Assurance team using JIRA to identify and resolve defects in system code.

Additional Experience

Application Software Developer

Lowe's Companies, Wilkesboro, NC

Education

Bachelor of Science in Business Administration; Computer Information Systems

Appalachian State University, Boone, NC

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