Vanderbilt University Generative Ai

Shawntee’ Robinson

****************@*****.*** 678-***-****

PROFESSIONAL SUMMARY

Results-driven professional with extensive experience in Prompt Engineering, Computer Forensics, eDiscovery, AI Automation, and Legal Support. Proven ability to enhance processes, drive efficiencies, and deliver high quality results in high-pressure environments. Recognized for exceptional problem-solving skills, leadership in complex investigations, and a meticulous approach to data management. CERTIFICATION

• Paralegal Kennesaw State University 2012

• Computer Forensics Examiner EC Council 2014

• Generative AI Automation Vanderbilt University 2024

• Prompt Engineering for ChatGPT Vanderbilt University 2024

• ChatGPT Advanced Data Analysis Vanderbilt University 2024

• Trustworthy Generative AI Vanderbilt University 2024

• GPT Vision Vanderbilt University 2024

TECHNICAL EXPERIENCE

Software/Databases: MS Windows XP, EnCase, MS Access, SQL, SharePoint, SAP, ServiceNow, Microsoft Purview O365, Python, Loopio, ChatGPT eDiscovery/Forensics: Clearwell eDiscovery Platform, Legal Hold Pro, Google Vault, FTK Toolkit/FTK Imager

PROFESSIONAL EXPERIENCE

TriNet Corporation April 2023 - Current

RFI Prompt Engineer

Contributions: Leveraged expertise in generative AI and prompt engineering to streamline the RFI process, reducing response time by 30% through enhanced prompt development and collaboration with subject matter experts. Improved the relevance and accuracy of AI-generated responses, resulting in higher customer satisfaction scores.

Develop and Refine AI-Powered Responses: Applied analytical and writing skills to craft and optimize AI-generated responses to RFIs, questionnaires, and inquiries from customers, prospects, and other stakeholders.

Automated Content Generation and Workflow Optimization: Implemented AI-based tools and automation techniques, reducing manual effort in RFI responses by 50%, enabling the team to focus on more complex and strategic tasks.

Research and Synthesize AI-Driven Content: Conducted thorough research and applied advanced prompt engineering techniques to synthesize clear, concise, and effective AI-generated content that meets the specific requirements of RFIs and questionnaires.

Collaborate on Security and Compliance Queries: Collaborate with internal teams to address complex information and application security queries, utilizing generative AI capabilities to provide accurate and trustworthy responses aligned with industry standards. Senior eDiscovery & Records Analyst November 2020 – April 2023

• Electronic Information Management: Utilized a range of sources, systems, and tools to collect, search, recover, sort, and organize large amounts of electronic information throughout all phases of electronic review or litigation matters.

• Document Collection and Processing: Managed the collection of documents and oversaw the technical processing, culling, review, and hosting of electronic data, including handling hard copy or opposing productions.

• Workflow Reporting: Provided comprehensive reporting to support all facets of workflow, ensuring efficiency and accuracy.

• Database Maintenance: Carried out day-to-day database maintenance, reporting, and the collection of related documents and electronic evidence.

• Data Load File Management: Handled data load files between litigation review platforms to ensure the quality and cost efficiency of document review projects and document management.

• Data Harvesting and Verification: Identified and harvested data from network share drives and MS O365 mail archives, verifying the accuracy of electronically stored data in response to legal requests.

• Process Development: Assisted in the development and adherence to effective and efficient internal processes that support eDiscovery demand globally. HCL Technologies (Broadcom Corporation) May 2018 – October 2020 Senior eDiscovery Analyst

• Digital Evidence Lifecycle Management: Experienced in the collection, processing, preservation, and delivery of digital evidence for litigation holds.

• Data Preparation and Loading: Proven track record of preparing load files for client data into processing software and hosted review platforms.

• EDD Processing Expertise: Skilled in performing data culling and monitoring key Electronic Discovery Data (EDD) processing functions such as metadata extraction, TIFF conversion, and data exports.

• Advanced Data Retrieval Techniques: Proficient in using Robocopy and Shadow Robocopy for data retrieval from custodian workstations.

• Imaging and Data Extraction: Extensive experience conducting imaging and data extraction from various media types, including hard drives, thumb drives, and memory cards.

• Inventory Management and Troubleshooting: Strong attention to detail with the ability to maintain comprehensive case and data archive inventories and troubleshoot issues during data collection and pre-processing stages.

• Data Integrity and Recovery: Adept at identifying, analyzing, and resolving data errors or integrity issues; experienced in using file recovery programs to restore deleted data.

• Project Documentation and Specifications: Successfully created and maintained detailed project documentation, processing requirements, and specifications to ensure seamless execution of eDiscovery projects.

• Archiving and Litigation Support: Implemented and administered archiving search platforms while collaborating closely with legal teams to provide comprehensive evidence and litigation support.

DELTA AIRLINES, Atlanta, GA AUGUST 2015 – JANUARY 2016 Cyber Security Analyst – eDiscovery

• Digital Evidence Management: Experienced in the collection, processing, preservation, and delivery of digital evidence for litigation holds.

• Data Preparation and Processing: Skilled in preparing and creating load files for client data into processing software and hosted review platforms.

• EDD Functions Expertise: Proficient in performing data culling and monitoring EDD (Electronic Discovery Data) processing functions such as metadata extraction, TIFF conversion, and data exports.

• Advanced Data Retrieval: Expertise in data retrieval using Robocopy and Shadow Robocopy for collecting data from custodian workstations.

• Imaging and Data Extraction: Conducted imaging and data extraction from various media, including hard drives, thumb drives, and memory cards.

• Inventory and Troubleshooting: Strong ability to maintain case and data archive inventories, troubleshoot issues during data collection and pre-processing stages, ensuring accuracy.

• Data Integrity and Recovery: Adept at identifying, analyzing, and resolving data errors or integrity issues; skilled in using file recovery programs to restore deleted data.

• Project Documentation: Successfully created and maintained comprehensive project documentation, processing requirements, and specifications for efficient eDiscovery operations.

• Archiving and Legal Support: Experienced in implementing and administering archiving search platforms and collaborating with legal teams to provide effective evidence and litigation support. COCA-COLA REFRESHMENTS, Atlanta, GA APRIL 2011 – JUNE 2014 Senior eDiscovery & Computer Forensics Investigator

• eDiscovery Program Implementation: Implemented and managed eDiscovery solutions and developed a comprehensive plan for eDiscovery within IT.

• Data Management: Prepared, loaded, filtered, received inventory, and culled client data into processing software and review platforms.

• Compliance Assurance: Ensured 100% compliance by performing reconciliation on client data and work products at multiple processing stages.

• Litigation Collections: Managed litigation collections across North America, focusing on electronically stored information.

• Risk Reduction and Cost Savings: Brought over 100 projects back on track within 6 months, reducing risk and aligning with outside counsel deadlines.

• Litigation Support: Supported litigation with electronically stored information, managing legal matters, pleadings, and data analysis.

• Imaging and Data Extraction: Conducted imaging and data extraction from hard drives, thumb drives, and memory cards, ensuring evidence handling best practices.

• Archiving and Recovery: Developed policies for archiving search platforms and restored deleted data using recovery programs.

• Consultation and Support: Provided high-level consultation to field services, operations, and technology teams.

• Documentation and Preservation: Managed document collection, preservation, and recovery processes, maintaining data integrity.

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