Jennifer Mays RN, MSN
Contact
**** ***** ******, ********, ** 19061
*******@*****.***
Objective
To obtain a rewarding career utilizing my education and 20+ years of healthcare experience. My career in healthcare, management, and supervision has led me to develop skills in providing holistic care, managing complex challenges, meeting standards and benchmarks, providing education, coordinating cases with medical complexities, defining imminent risk, managing difficult family dynamics, and prioritizing emergent situations.
Education
Master of Science: Nursing
August 2004
Neumann University - Aston, PA
Bachelor of Science: Nursing
May 1995
Neumann University - Aston, PA
Sigma Theta Tau International Honor Society of Nursing
Key Skills
Creative Problem Solver
Trauma Informed Advocate
Goal Oriented & Data Driven
Strong Management Skills
Adaptable & Cooperative
Confident & Articulate
Able to Build Rapport Quickly
Patient Advocate
Able to See Multiple Perspectives
Efficient & Effective Leader
Thorough Grasp of Patient/Client Needs
Professional Speaking & Writing Abilities
Experience
Advanced Practice Registered Nurse, 09/2005 to 06/2008
Assisi House – Aston, PA
Provided primary healthcare for the retired Sisters of St. Francis in collaboration with the medical director.
Advanced Practice Registered Nurse, 06/2008 to 04/2010
Christiana Care Health System – Wilmington, DE
Provided primary healthcare to an adult population. Treated acute and chronic health conditions, developed several chronic disease management protocols for patients with diabetes and Coumadin therapy. Established an off hours Flu vaccine clinic outside of usual office hours and recruited staff to ensure that we vaccinated as many patients as possible in the most efficient and cost-effective manner.
Advanced Practice Registered Nurse, 10/2010 to 09/2013
ABR Counseling Associates of Kent County, Inc – Dover, DE
Provided medication evaluation and management to patients with psychiatric/mental health disorders such Depression, Anxiety, Eating Disorders, Substance Abuse, Gambling, Sex Offenders/Victims and Sexual Disorders.
Advanced Practice Registered Nurse, 10/2011 to 09/2013
Beebe Healthcare Wound Healing & Hyperbaric Medicine-Lewis, DE
Provided wound assessments, performed procedures, treated wounds, and assessed the overall health of the patient, made appropriate referrals to specialists, performed surgical debridement procedures, ordered diagnostic tests, and prescribe medications.
Investigator, 03/2014 to 12/2018
Philadelphia Corporation for Aging – Philadelphia, PA
Provided resources and interventions according to the Older Adults Protective Services Act when investigations/allegations were substantiated and an older adult had been abused, neglected, financially exploited and/or abandoned. Performed comprehensive investigations that may include interviews with older adults, families, alleged perpetrators, legal staff, medical personnel, law enforcement, mental health professionals, etc.
Victim Support Program Supervisor, 12/2018 to 1/2022
Philadelphia Corporation for Aging – Philadelphia, PA
Initiated care plans to remove significant, imminent risk(s) to victims. Guiding victims through complicated legal matters, ensuring clear, concise documentation, eliminating risk and efficient case management. Educating victims, providers, and community was a large focus of our program and has brought awareness and resources aimed at ending victimization of older adults This team was established after successfully being awarded a $1,000,000+ Pennsylvania Commission on Crime and Delinquency and Victims of Crime Act grant.
Psychiatric Nurse Lead, 2/2023-Present
Horizon House Delaware County Act Team – Delaware County, PA
Responsible ffor conducting psychiatric assessments; screening participants for medical problems/side effects; assessing physical health needs; communicating and coordinating services with other medical providers; engaging in health promotion, prevention and education activities; providing management and administration of the medication system including documenting treatment in conjunction with the psychiatrist and developing strategies to maximize the taking of medications as prescribed; providing training to other team members to help them monitor psychiatric symptoms and medication side effects. Provide service coordination (case management) for an assigned group of clients including coordinating and monitoring the activities of the individual treatment team. Primarily responsible for developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the ITT, providing individual supportive therapy and symptom management, ensuring immediate changes are made in the treatment plans as clients' needs change, educating and supporting clients' families and advocating for clients' rights and preferences. Consult with community agencies and families to maintain coordination in the treatment process. Document client progress to maintain a permanent record of client activity according to established methods and procedures. Take the lead role or participate in providing medication administration and medical services. Provide individual and group treatment in the office and in community settings in a stage-based treatment model that is non-confrontational, considers interactions of mental illness and substance abuse, and has client-determined goals.