Customer Service Sales Manager
Resume:
Kemuel Israel
Pittsburg, Ca, **565
*************@*****.***
OBJECTIVE
Seeking the this position to utilize my skills and work experience in retail, customer service, and sales.
EDUCATION
Los Medanos College, Pittsburg, CA Expected May 2026
Associates of Science, Business Management
Courses Completed Include: Speech Communications and Automotive Engine Theory
Department of Motor Vehicles Car Dealer License Certificate June 2024
Certificate Of Achievement: Financial Literacy Class 101 April 2024
WORK EXPERIENCE
Elect Motors, Concord, CA February 2021- Present
Retail Sales Manager
●Exceeded sales targets for used car auto sales and rentals dealership by cultivating strong relationships with clients and resolving their issues efficiently, which enhanced overall customer satisfaction and loyalty
●Optimized customer database using social, which enabled targeted marketing campaigns and increased conversion rates by 25%
●Provided excellent customer service in a high volume environment
●Broker auto deals for entire West Coast California, East Bay Area, and Northern California
Auto Elite Towing and Repair, Pittsburg, CA March 2022 - September 2023
Sales Representative
●Effectively managed the operations of both a car rental business and a car dealership, streamlining processes to maximize efficiency and boost overall sales and customer satisfaction
●Lead efforts to access private dealer only auctions to purchase and sell vehicles
●Consistently collaborated with colleagues to achieve common goals, supporting team efforts and fostering a positive and productive work environment
COMMUNITY INVOLVEMENT
Youth Violence and Conflict Resolution, Sacramento, CA October 2021-Present Volunteer Youth Outreach Soldier
●Teach solutions to youth ages 14-18 years to assist in rebuilding community efforts to stop violence through curriculum that include decision making and problem solving
●Mentor youth in several locations including Los Angeles, San Diego, Utah, Seattle, Florida, New York and across the United
SPECIALIZED SKILLS/QUALIFICATIONS
●Computer Program Auto Sales: Carvana, Car Gurus, Carfax, Offerup, Dealercenter
●Social Media Marketing: Instagram, Facebook, Tik Tok, YouTube
●Computer: Proficient in Microsoft Word, Excel, Email
●Valid Class C Driver License
●Department of Motor Vehicles Car Dealer License Certificate, June 2024
●Eight Years of Automotive Industry Experience
●City of Pittsburg Business License Dealer #0445 (Expired June 2024)
●City of Concord Business License Dealer - In Progress
●HAZWOPER: 40-Hour Training
●Mechanically Inclined
Experience in Credit Restoration Consultation
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