Customer Service United States

TERRI L TOWNSEND

**** ******* ****** *******, ***** 75020 480-***-****

email: *********@*****.***

OBJECTIVE

To obtain a position utilizing my professional and personable skills helping individuals and families during their time of need, assistance with ongoing projects mirroring my qualifications.

SKILLS & ABILITIES

– Critical Thinker

– Detail Oriented

– Organizational Planning

– Experience in daily office details and task

– Fluent with all office machines (computers, fax, copier, calculator – Strong knowledge with using Microsoft Word, Excel, Power Point, Social Medias – Communication skills in person and by telephone

EXPERIENCE

Event Specialist

Gannett USA TODAY - Ventures Community Choice Awards January 2020 to Current

Manages, analyzes, and interprets data from raw data into useful information for over 180 Comm. Choice programs throughout the United States for Gannett owned newspapers. These programs help influence the consumer to purchase local from their community. Funeral Assistant/ Burial & Cremation Arranger

Johnson-Moore Funeral Home

September 2015 to August 2022

From receiving deceased individuals to preparing for burial or cremation, arranging the funeral service, ordering birth certificates, writing obituaries for newspaper submission, ordering floral design and daily office activity. SW Regional Customer Service/HR Assistant,

Adplex Web Printing/ Valassis

June 2006 to December 2010 (Business Closed)

From receiving artwork, prepping for film or direct to plate, order paper for 4 web presses, order ink, complied and communicated with HR when submitting payroll, organized printing press checks, communication with clients, scheduling all print activity for 4 web presses according to insert or deadline date and daily office activity. EDUCATION

Dallas Institute of Funeral Service – Dallas, Texas Rose Hill High School – Rose Hill, Kansas

REFERENCES

Upon request

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