Project Management Business Administration

COLIN DUCKMANTON

Huntington Beach, CA *****

Mobile: 714-***-**** E-Mail: ***************@*******.*** SUMMARY OF QUALIFICATIONS

Significant experience and an extensive record of accomplishments provide excellent qualifications in WAREHOUSE, LOGISTICS, OPERATIONS, SUPERVISION/MANAGEMENT and PROJECT MANAGEMENT. A focused, highly dedicated professional with a passion for business and demonstrated talents in operations, logistics, HR and business administration. Specialize in creating strategic plans that result in enhanced efficiency and profitability. Key Strengths Include:

Leadership skills, with the ability to motivate staff and build consensus that achieves a positive impact.

Specialize in developing and enhancing profitable long-term relationships with clients and vendors.

Successfully coordinate multiple simultaneous, cross-functional responsibilities and projects.

Utilize strong analytical talents in gathering/interpreting data and developing/implementing solutions.

Skillfully interact with all levels of clients and staff, from entry-level associates to top level executives. Expertise & Experience:

LOGISTICS & OPERATIONS GENERAL BUSINESS ADMINISTRATION

Cross-Functional Department Management Commercial Analytics

Scheduling & Workflow Optimization Team Building

Inventory Management & Warehouse Openings Short & Long Range Planning

Policies, Procedures & Safety Standards Forecasting & Budgeting PROFESSIONAL EXPERIENCE

Warehouse Operations Expert Uline - Ontario, CA

Coordinated receiving, warehousing and distribution duties at the Ontario branch of the world’s largest distributor of shipping, industrial and packaging products. Oversaw teams of up to 30 employees working in a 1.2 million sq.ft. warehouse that operated on a 24/7, 365-day schedule. Coached employees, assigned tasks, monitored work, and appraised job results. Responsible for an ongoing inventory consisting of 20,000+ SKU’s, valued at $50-60 million. Maintained the highest level of efficiency in all areas of operations. (2006 to 2023) RESPONSIBILITIES & SPECIAL PROJECTS INCLUDED:

Receiving - Oversaw receiving from multiple trailers. Processed SKU’s and coordinated deliveries throughout the warehouse. Reviewed reports from buyers. Communicated with trucking companies.

Shipping - Planned and coordinated extensive next-day shipping to clients throughout CA, AZ, NV, OR, WA and ID. Processed orders by category for freight, UPS, FedEx, or DHL delivery. Assisted staff and prioritized projects to reduce labor costs. Communicated with outside carriers to meet critical timelines. Maintained the lowest error rate company-wide for shipping accuracy.

Account Management / Customer Service - Interacted closely with clients in multiple industries regarding, regular/special orders, deliveries and promptly addressing any issues to ensure client satisfaction.

Trainer - Led Certified Forklift and Small Box Freight (Building Skids) training sessions. Developed timelines for small box processes, and implemented training. Used videos and oversaw user operations.

Safety Committee - Identified areas for improvement. Collaborated on the planning/purchase of new equipment and managed assets. Conducted regular, periodic safety walks and inspections. Implemented new processes that reduced recordable incident rates by 90% over a period of 6 years. Consistently ranked in the company’s Top 5% in safety. Twice awarded “Best Safety Score” for the entire company.

New Warehouse Openings - Selected as Team Lead on new openings in TX, MN, IL, GA, PA and WA, as well as international locations including Edmonton, Toronto, Tijuana, Mexicali and Monterrey. Assisted with decommissioning old warehouses. Acted as liaison with equipment vendors and shipping companies. Served on high-volume job fairs to staff the new facilities.

Recognitions - Recognized as an expert in all daytime outbound operations, across all departments. Continued . . .

COLIN DUCKMANTON Page 2

PROFESSIONAL EXPERIENCE (Continued)

General Manager / Area Director Buona Companies - Berwyn, IL Served at 6 separate locations at this highly popular casual restaurant company. Managed teams of up to 60 front- and back-house staff. Screened, interviewed hired, and trained employees. Ensured restaurants were always properly staffed to meet peak sales periods. Executed regular reports for revenue, performance, sales, inventory, and cash control, including P&L reports. Implemented corporate marketing programs, and instituted new school programs. Compiled and reviewed metrics for market share, number of customers, pricing, and customer comments. Served as a test location for multiple new menu items. Created policies for sanitation administration. (2000 to 2005)

Participated in off-premise events, including the PGA Championship and the Taste of Chicago. Coordinated logistics, planning, and facilities. Generated a 65% increase in sales and $2 million in profits.

Conducted extensive catering sales to both corporate and individual clients. Coordinated deliveries and set- ups at client locations.

Built extensive catering sales business from pharmaceutical sales representatives.

Created community school lunch programs for 200 children, 3 times a week.

Promoted from Assistant Manager.

Vice President Operations Fox Valley Ice Arena & Fitness Center - Geneva, IL Directed daily operations at a 750K sq. ft. facility, with an ice rink, pro shop, and F&B operation with a beer and wine license. Maintained ice quality; oversaw mechanical maintenance for Cimco and Carrier refrigeration services, Zamboni machines, and ice resurfacing equipment. Coordinated regular programs for figure skating, and youth/adult hockey leagues, as well as championship tournaments. (1999 to 2000)

Handled marketing responsibilities for multiple public events and functions.

Ran game-day operations for the Chicago Freeze Junior-A hockey team, and the Chicago Bluesmen professional inline hockey team.

Promoted and coordinated appearances by US Olympic figure skaters.

Partnered with product manufacturers on cross-promotions. Achieved radio and newspaper coverage.

Implemented highly effective coupon strategies, and coordinated promotions to local schools.

Built revenue by 75% over tenure.

Vice President SkateNation Ice Arena & Fitness Center - St. John, IN Developed ice-time contracts for all on-ice and off-ice programs, as well as other facility revenue streams. Started an in-house food service, and negotiated lucrative outside vendor contracts. (1998 to 1999)

Worked with local press to re-establish the arena’s local reputation.

Initiated learn-to-skate programs, figure skating programs, and children’s/adult hockey programs.

Directed two successful hockey tournaments.

Store General Manager Play It Again Sports - Downers Grove, IL Responsible for all daily operations at this sporting goods store, including staffing, payroll, P&L reports, purchasing, pricing, merchandising, and marketing. (1997 to 1998) TRAINING / CERTIFICATIONS / EDUCATION

Training: OSHA HazMat MS Office Presentations Sexual Harassment in the Workplace Conducting Interviews Incident Reporting Safety Audits Certifications: Crown Vehicle Certified Trainer Toyota Sit Down Fork Lift Graduate North High School - Downers Grove, IL

Software: MS Office, Word, Excel, Outlook, PowerPoint AS/400 and Manhattan WMS Systems Micros Aloha Zoom MS Teams DocuSign Adobe Acrobat Sign Dropbox OneDrive Custom Systems Open to Travel Light Conversational Spanish

REFERENCES: Available upon Request COMPENSATION: Open to Negotiation

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