Ma Roselle R. Aberin
Milpitas, CA ***** 408-***-**** *******.******@*****.***
SUMMARY OF QUALIFICATION:
● Customer service experience.
● Confident to work independently with limited or no supervision.
● Exceptional interpersonal and patient/customer handling skill with the ability to solve issues.
● Flexible and open to learn and grow.
EDUCATION AND CERTIFICATION:
Bay Area Medical Academy San Jose, CA 2016
Phlebotomy Technician Course, OSHA and HIPPA trained Certified Phlebotomy Technician 1
Career Solution College Union City, CA 2003
Pharmacy Technician Course
License Pharmacy Technician
Laguna State Polytechnic University 1988-1990
Technical Drafting
WORK EXPERIENCE:
Quest Diagnostic San Jose, CA
Phlebotomy Technician July 2017-December 2017
● Verified patient information, name, date of birth, and/or test requisition information.
● Perform blood draw via venipuncture and capillary techniques.
● Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order.
● Enter billing information and collect payment when required.
● Verify tubes were labeled in their presence and that the name on the label is correct.
● Tracked the collected specimens by initialing, dating, and time of collection performed.
● Followed facility policies and procedures.
● Communicated with patient and staff regarding status order.
● Biometric screening and insurance exam.
Labcorp San Jose, CA
Phlebotomy Technician (Externship) October 2016-November 2016
● Verified patient information, name, date of birth, and/or test requisition information.
● Perform blood draw via venipuncture and capillary techniques.
● Tracked the collected specimens by initialing, dating, and time of collection performed.
● Followed facility policies and procedures.
● Communicated with patient and staff regarding status order. County of Santa Clara, Registrar of Voters San Jose, CA Office Specialist III August 2004-October 2014
● Proofread the ballots to ensure all necessary information has been filled.
● Provided exceptional customers by assisting and gracefully dealing with their issues.
● Distributed ballots materials to the voters and answered the questions regarding voting procedures.
● Obtained signatures and record names of the voter’s to prevent voting of authorized people.
● Counted the valid ballots with signature.
PERSONAL REFERENCES:
Romazel Finuliar
Laboratory Assistant
Kaiser Permanente, Milpitas, CA
Phone # 408-***-****
Frances Tan
Pharmacist
Walgreens, San Jose, CA
Phone # 408-***-****
Maria Enders
Pharmacist
Walmart, Roseville, CA
Phone # 916-***-****