Valentina Sony
Altamonte Springs, FL. • 904-***-**** • *************@*****.***
EDUCATION
Florida State College at Jacksonville Jacksonville, FL Human Services Bachelor’s degree Graduated Dec. 2019 PROFESSIONAL WORK EXPERIENCE
Department of Children and Families, Jacksonville Aug – Dec 2019 Child Protective Investigator Intern
• Assists in the protection of neglected or abused children through the application of the Florida’s Child Welfare Practice Model to determine the safety of children and families.
• Engaging the family for involvement, communication, and decision-making that work to complete the family assessment and develop safety plans.
• Co-constructing case plans that work to improve caregiver protection capacities and linking them to the proper treatment or support.
• Collecting information and performing a Family Functioning Assessment through six domains: maltreatment, circumstances surrounding maltreatment, child functioning, adult functioning, general parenting, and parental discipline.
• Assessing and determining if an immediate threat exists
• Developing safety plans when present danger exists or when an impending danger threat is concluded
• Managing and monitoring safety plans
Department of Children and Families, Jacksonville Jan —Aug 2020 Family Case Manger
• Develop safety plans for the families and the children
• Managing the safety plans
• Assists in the protection of neglected and abused children through the application of the Florida’s Child Welfare Practice Model to determine the safety of the children and families.
• Assessing and determining if an immediate threat exists.• Collecting information and performing a Family Functioning Assessment through
six domains: maltreatment, circumstances surrounding maltreatment, child functioning, adult functioning, general parenting, and parental discipline. Publix
Sales & Customer Service Sep 2021 – Present
• Excellent interpersonal communication
• Greet customers entering establishments
• Ability to effectively manage time and prioritize tasks
• Strong product knowledge and understanding of target
• Professional telephone etiquette
• Ability to resolve customer’s disputes in a patient manner
• Receive payment by cash, check, credit cards, vouchers, or automatic debits SUMMARY OF QUALIFICATIONS
• Dependable, well organized, and reliable with a positive attitude
• Prioritize day-to-day assignments
• Ability to quickly adapt and learn new concepts and skills
• Developing constructive and cooperative working relationships with others, and maintaining them
• Actively looking for ways to help people
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records