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Data Entry Technical Support

Location:
Tallahassee, FL
Posted:
September 16, 2024

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Resume:

ERIC R. BARNES, SR.

904-***-****

****.**********@*****.***

OBJECTIVE

Diligent individual, with the ability to identify and resolve computer network problems, looking to secure employment.

WORK EXPERIENCE

2023-Present Good Samaritan Super Thrift Store Tallahassee, Fl.

Data Entry Specialist/Analyst

Enter data in spreadsheets to track necessary information required for reports.

Create formulas in spreadsheets to produce required information for reports.

2023-Present Good Samaritan Super Thrift Store Tallahassee, Fl.

Cashier/Stocker/Sorter

Greet and help customers with questions

Price and stock merchandise

Open and close cash register

Prepare food boxes for distribution to families in need

Sort donations received into hard or soft type

2008-2011 V.I. Department of Education St. Croix, VI

Network Administrator

Maintained a LAN for the Virgin Islands Department of Education (VIDOE) State Office of Special Education (SOSE) offices in multiple locations comprised of servers, desktops, laptops, printers, scanners, video conferencing equipment

Analyzed and resolved network issues

Modified system to enhance network performance

Provided technical support at workshops outside of the office environment

Ensured security standards were met per Company policy

Provided audio/visual support at both in and out of office environments for workshops/presentations

Provided network and desktop support to schools for programs administered by SOSE office

2005-2008 V.I. Department of Education St. Croix, VI

Senior Computer Programmer

Lead Programmer with a track record of incorporating business requirements into user-friendly solutions

Maintained telephone system with programming features, installing, relocating, repairing of equipment

Acting Liaison between the department and local telephone company elected

Provided technical support to schools and offices with installations, configuration, troubleshooting and repairs of computers and office equipment to include multifunction devices

Identified and resolved issues to ensure minimal disruptions to the workflow

1993-2005 V.I. Department of Education St. Croix, VI

Vocational Instructor

Prepared and administered activities to assess student’s competencies

Advised students on courses and related matters

Taught the basics in courses called “Introduction to Computers/DOS” and “Introduction to Word Perfect”

Tutored through lesson materials, discussions, workshops

Utilized audio-visual aids and other classroom resources

Provided feedback and maintained records of student’s progress

Consulted with fellow faculty and others

Worked towards achieving the departmental and institutional goals

EDUCATION

High School Diploma St. Croix Central High School

SKILLS

Knowledgeable with various office hardware and software

Strong ability to effectively communicate, written and verbally

Strong ability to multitask and meet deadlines

Strong organizational and prioritization skills

Ability to work independently as well as work cooperatively with others

CERTIFICATES

Googles G Suite: Module 1

Googles G Suite: Module 2

References Available Upon Request



Contact this candidate