Machine Operator Customer Service
Resume:
Chau
Shakopee, MN *****
*********@*****.***
High School:
General Courses
Goals:
My goals are to meet or exceed company standards in a timely manner. I have the drive to succeed, am a fast learner, hard worker, and have the willingness to grow with the company as the times change.
Skills:
Bilingual – Vietnamese
Leadership skills
Computer Skills
Communications skills
Customer Service
Job History:
Midwest Home Health Care
Minneapolis, MN
Vietnamese Translator
Help take care of patients at home.
Currently working part time.
Professional PCS Services
Minneapolis, MN
Vietnamese Translator
Help take care of patients at home.
Currently working part time.
Xerox (Randstad)
Minneapolis, MN
Printer operator, bindery, finishing, fulfillment.
Aug, 2017 - May 2020
Responsibilities:
● Operate color printer.
● Bind booklets and pamphlets together.
● Fulfill order based on customers’ demand.
● Training in new employees.
Partner Dental Studio
Eden Prairie, MN
Medical assembly.
Wire bender
Feb. 2015 - Aug. 2017
Quantum Graphics
Eden Prairie, MN
Inkjet Machine Operator + Inserting Machine Operator
Feb 2015 - Present
Responsibilities:
● Operate inserter and inkjet machines.
● Look up and print job tickets over the computer and pull materials.
● Perform quality checks.
● Training in new employees.
Control Products, Inc. (a division of Emerson Process Management)
Chanhassen, MN
RMA Processor
Jan 2014 – Feb 2015
Responsibilities:
● Receive and inspect all SMT boards 100% after reflow while adhering to IPC 610 standards.
● Follow all work instructions and documents according to ISO standards.
● Working closely with SMT technician on quality.
● Process all outgoing boards to internal or external customer.
● Close out any pending jobs that are completed after each step.
Imagine Print Solutions
Shakopee, MN
Forklift Driver/ Fulfillment
March 2013 – Mar 2014
Responsibilities:
● Picks packs and prepares fulfillment orders for shipment to customers.
● Gathers and maintains all data and records relative to fulfillment activities • Ensures that shipping counts match packing lists and purchase orders
● Assists in resolving any discrepancies.
● Collects all documentation for outbound freight and routes to the proper record keeping unit.
● I am certified forklift and scissors lift operator.
IWCO DIRECT
Chanhassen, MN
Machine Operator/ Backup QA Lead
March 2008 – Mar 2013
Responsibilities:
● As a machine operator I had operate swing arm and BH1000 collator machines. I perform quality checks daily as needed to insure the quality meets customer's standards.
● Back up QA Lead when needed, working with customer service representatives to resolve any issues over the phone or by email.
Trend Enterprises, Inc.
New Brighton, MN
Pick and Packer/ Forklift Driver
March 2008- Oct-2008
Responsibilities:
● Print order tickets and pull orders together on the computer.
● Manually check to make sure all components are accounted for, and ensure that the order is mailed with the correct courier per customer requests.
● Deal with issue and work with supervisor to get those issues resolve in a timely manner.
● Also forklift certified as needed when I have to drive a forklift to pull some orders.
First MN Care
Minneapolis, MN
Personal Care Attendant
March 2003-2007
Responsibilities:
● Help dress and clothe clients, assist with client's personal hygiene, cook food and feed clients.
● Communicate with clients on a daily bases over the phone as need for any issues or change in time that would occur.
Mail Management, Inc.
Golden Valley, MN
Machine Operator
May 2006-March 2007
Responsibilities:
● Operate inserter and inkjet machines.
● Look up and print job tickets over the computer, pull materials.
● Perform quality checks.
● Train in new employees.
o Train and test new employees with-in a two week period.
o Report back to their shift supervisors of their progress wither if they are a good fit for the company.
Japs-Olson
St Louis Park, MN
Machine Operator
Jan 2004- Nov 2005
Responsibilities:
● Operate inserter and inkjet machines.
● Look up and print job tickets over the computer, pull materials.
● Perform quality checks.
● Train in new employees.
o Train and test new employees with-in a two week period.
o Report back to their shift supervisors of their progress wither if they are a good fit for the company.
UnBank
Minneapolis, MN
Bank Teller
Oct 2003- Feb 2004
Responsibilities:
● My responsibilities were to verify fund and cashed checks,
● Sell various bank products.
● Customer service.
o Help with bill payments and wire transfers.
Payless Shoes
Roseville, MN
Sale Associate/ Cashier
Apr 2003 - Sep 2003
Responsibilities:
● Open and close the store.
o Count and stock cash in the cash machine
o Do an end of day sales point if sales report.
o Stock supplies.
● Service the customer's needs and questions.
Petter Warehouse
Bloomington, MN
Supervisor/ Cashier
July 1999- Feb 2003
Responsibilities:
● Open and close the store,
o Count and stock cash in the cash machine
o Do an end of day sales point if sales report.
o Stock supplies
● Service the customer's needs and questions.
Contact this candidate