Material Handler Customer Service

MICHAEL

SEVERANCE

SALES

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m

Post Falls, IDAHO 83854

CONTACT

SKILLS

• Appointment Scheduling

• Punctuality

• Database Management

• Time Management

• Customer rapport

• Business Management

• Relationship Building

• Strategic Planning

• Processes and procedures

• Problem-Solving

• Schedule Management

• Punctual and Reliable

• Customer Service

• Sales

• Cross-selling products and services

• Product description

• Reference selling

• Customer Relationship Building

• Prospecting skills

• Negotiation

• Networking

Results-oriented Driver with a strong attention to detail and exceptional route management skills. Skilled in executing passenger assistance and maintaining communication and professionalism. Proficient in performing regular vehicle inspections and ensuring best arrival and departure times. Highly attentive and committed to delivering outstanding service. Experienced Material Handler Team Lead with expertise in warehouse organization and shipping documentation. Demonstrated ability to control cycle counts and efficiently load and unload trucks. Proficient in pulling and staging materials, issuing work orders, and verifying inspection documentation. Forklift and QA certified. Sales Representative with a proven track record of developing sales strategies and delivering persuasive sales presentations. Skilled in cold calling, upselling, and negotiating contracts. Excellent in building customer relationships and utilizing active listening skills. Proficient in product knowledge and utilizing sales software for lead generation and closing techniques.

PROFESSIONAL SUMMARY

Driver

Medstar, Seattle

Material Handler Team Lead

Pioneer Industries, Seattle

EXPERIENCE

May 2023

• Did a regular inspection on the inside and outside of vehicle

• Executed Passenger Assistant Before and After drop off location

• Provided constant Route Management for best arrival and departure times

• Held the highest form of Communication and Professionalism

• Very attentive to Attention and Detail.

July 2017 - Present

• In charge of Warehouse Organization

• Handled all Shipping Documentation

• Controlled all the Cycle Counts of Material in my area

• Truck Loading and Unloading from customers

• Pulling and Staging Materials for each area that made parts

• Issued work orders and delivered them with materials to specific area

• Trial close

• Closing Techniques

• Customer care

• Up-selling

• Cold-calling

• Sales process

• Objection handling

• Sales Presentations

• Product knowledge

• Emotional intelligence

• Strong communication

• Lead generation

• Active listening

• Sales software proficiency

Sales Representative

Senske, CDA

Sales Agent

Sears, Spokane

• Verified Inspection Documentation

• Inspected and verified incoming and outgoing material Documented and Accepted or Denied materials based on conditions and expectations of what the packslip called out

•

Mastered the System the company used to put in all data required for any type of order that was needed or given

•

• Forklift Certified

• QA Certified.

October 2015 - Present

• Sales Strategy Development

• Sales Presentation

• Cold calling (Door to door)

• Product Knowledge

• Selling and Upselling

• Contact Negotiating

• Active Listening

• Social Selling.

June 2012 - Present

• Handled Appointment's Scheduling with customers

• Database management skills

• Great Communication skills with clients

• Focused on Problem Solving

• Punctual and Reliable

• Cross Selling Products and Service

• Described Product Description And Sold it to Customer's

• Negotiating and Upselling.

High School Diploma

Lake City, CDA, Idaho

EDUCATION

CERTIFICATIONS

• Forklift

• QA Inspector

• Driving License

• Material Handling

• Epicore certified

AWARDS

• Most Sales In a month

• Most Money Produced in a month

• Employee of the month

• Employee of the year

Contact this candidate