Mekyale Taylor
Fort Smith, AR *****
********@*.****.***
Willing to relocate: Anywhere
Work Experience
Att cooperate
AT&T - Fort Smith, AR
February 2019 to Present
Make sales! Have great performances! Be confident in your sales ! Nursing Home
Waldon Nursing Home - Fort Smith, AR
May 2019 to October 2020
Package Handler
FedEx Ground - Fort Smith, AR
September 2018 to August 2020
loading, unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages. Sykes
Bank of America
January 2019 to July 2019
I took phone calls dealing with problems about bank of america Madd sure customer cards were unblock and secured
Made sure customers bank cards were legally theirs and took any problems off their shoulders Crew Leader
Wendy's crew member
April 2016 to August 2018
I had to take orders on the headset & front counter. Make the sandwiches sometime. I was train for all positions.
Crew Member
McDonald's
May 2014 to August 2018
I was a trainer there, was training new crew member who got hired. Just like Wendy's I was trained for all positions
• Responsible for answering the phone
• Ran the cash register
• Took customer orders
• Welcomed all customers
• Organized new hire orientations
• Communicated with vendors
• Cleared tables
Cooperate worker
Education
High school or equivalent in Crinmal justice
Wynne high school
August 2014 to May 2018
High school or equivalent
Skills
• Management (2 years)
• Knowledge Management
• Inventory (4 years)
• Sales
• Business Analysis
• Change Management
• ITIL
• ServiceNow
• Microsoft SharePoint
• Warehouse experience (4 years)
• Leadership (4 years)
• Restaurant management
• Restaurant experience (5 years)
• Multi-line phone systems
Certifications and Licenses
Fraud
June 2019 to Present
Certified Nursing Assistant (CNA)
April 2019 to March 2021
Assessments
Customer focus & orientation — Highly Proficient
September 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Call center customer service — Familiar
August 2019
Applying customer service skills in a call center setting. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.