Customer Service Data Entry

OBJECTIVE:

To obtain employment in a fast paced, customer service oriented environment to highlight my exceptional attention to detail, communication and customer service skills. To work in an organization allowing me the opportunity to provide my innovative and creativity to assist in strategic teamwork dynamics which results in successful outcomes.

EMPLOYMENT HISTORY:

Finance/Accounting/Title Clerk

March 2003 – Present / Princeton Auto Center, Princeton, MN

• Responsible for error-free auto finance contract and warranty submission.

• Complete and submit Minnesota auto titles and applications.

• Reconcile GMAC wholesale floor plan and finance/sales income.

• Data entry of automobile inventory and costs.

• Manage balancing and inventory billing systems.

• Commission/completion/posting and filing of car sale deals and trades.

• Work closely with customers via incoming calls to ensure they work with the appropriate departmental person.

• Customer Service.

• Troubleshoot and resolve issues with sales, finance, accounting and title concerns.

Floral Designer / Sales and Retail Consultant

May 1998 – March 2003 / Elk River Floral, Elk River, MN

• Sales Consultant for all types of floral design.

• Create fresh and silk floral arrangements for various events and occasions.

• Oversee product inventory.

• Customer Service.

• Facilitate order and payments with various vendors.

EDUCATION

• Certified Minnesota Title/License Clerk ~ Certification Complete

• GM Mark of Excellence ~ Office Support/Receptionist

• Minnesota Notary Public

• License Manager Cosmetologist / St. Cloud Beauty College – Graduate: 1980

• Hospital Station Clerk / Anoka Vocational College – Graduate: 1977

• Elk River High School / Graduate: 1976

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